Receptionist Administrator

2 months ago


Nuneaton, Warwickshire, United Kingdom Plus One Recruitment Full time
Our client is an incredibly reputable business based in Nuneaton that offers a variety of services to individuals or companies. The business specialises in delivering these goods through specialised departments. They are looking for a Part-Time Receptionist Administrator to come on board with their friendly, easy-going team based in Nuneaton. The ideal candidate will have previous legal administration experience as well as experience in a customer service-facing role and show excellent communication skills. In return, the business will offer you a great working environment with a tight-knit team who all strive to see each other succeed.

Key Responsibilities
  • Provide reception and administration support, ensuring the smooth functioning of the front desk.
  • Answer incoming calls promptly and professionally, directing callers to the appropriate personnel or voicemail, and taking detailed messages when necessary.
  • Maintain a log of all visitors to Reception, welcoming scheduled visitors, and promptly notifying staff of their arrival.
  • Verify Anti Money Laundering (AML) documents.
  • Assist with typing and secretarial tasks within the Conveyancing department.
  • Handle scanning and sorting of posts for all departments upon request.
  • Proficiently utilise the Firm s case management system for efficient workflow.
  • Perform file closing processes, preparing files for closure and archiving.
  • Process client payments as required.
  • Manage bookings for meeting rooms.
  • Ensure all incoming mail is promptly opened, stamped, and distributed appropriately, following established procedures.
  • Attend Conveyancing, Reception, and firm-wide meetings as required.
  • Enter all incoming new enquiries via phone, email, or in-person onto the Prospect register in Tikit.
Key Skills & Experience
  • Previous experience in a customer-facing and administrative role is preferred, with legal experience being advantageous.
  • Proficiency in telephone systems and adept at handling calls with professionalism.
  • Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
  • Demonstrated commitment to excellent client care.
  • Strong interpersonal and communication skills.
  • Exceptional organisation and administration abilities.
  • High level of accuracy and attention to detail.
  • Ability to maintain discretion and always uphold client confidentiality.
Additional Information
  • Where possible you will be required to cover other offices to avoid the need for the company to incur temp or agency cover costs.
  • Provide holiday/sickness absence cover at the office and be flexible to provide cover at other offices, where you can.
  • Office-based Hours: Monday-Friday, 9am 1pm.
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)/

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