Customer Advisor

1 month ago

Leicester, Leicester, United Kingdom Otis Elevator Company Full time

Date Posted:

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Job Title

Customer Service Operator, OtisLine

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Customer Care Champion working within our Otisline Contact Center Team, based in XYZ. The hours of work will be XYZ.

Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service center.

On a typical day you will:

  • Receive and adjudicate emergency break down calls.
  • Ensure all customer and mechanic questions are dealt with promptly and efficiently
  • Ensure that our Otis Business Systems are updated with specific, accurate information

What you will need to be successful (adjust for local regulations)

  • You are passionate about excellent customer service
  • You have excellent written and verbal communication skills
  • You are a team-player and are able to work under pressure to deliver business commitments

What's In it For Me / Benefits (adjust for local regulations)

  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
  • We offer you remuneration in accordance with local standards plus:
  • Customize for local benefits hereincluding vacation and any incentive

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Apply today to join us and build what's next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ) .

Become a part of the Otis team and help us #Buildwhatsnext

Otis is An EqualOpportunity/AffirmativeAction Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .

Privacy Policy and Terms:

Click on this link ) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.


  • Customer Service Advisor

    4 weeks ago

    Leicester, Leicester, United Kingdom Barker Ross Full time

    Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal...

  • Advanced Customer Service Advisor

    1 month ago

    Leicester, Leicester, United Kingdom WHITE STUFF Full time

    White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly...

  • Service Advisor

    2 days ago

    Leicester, Leicester, United Kingdom Octane Recruitment Full time

    Job Summary:We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring their vehicles are serviced to the highest standards.Key Responsibilities:Provide excellent customer service, ensuring customer satisfaction and...

  • Parts Advisor

    3 weeks ago

    Leicester, Leicester, United Kingdom TN United Kingdom Full time

    PARTS ADVISOR – Leicester Are you a Parts Advisor looking for a new challenge? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level? As a Parts Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure. You will also possess...

  • Service Advisor

    3 months ago

    Leicester, Leicester, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy - LeicesterSalary: Up to 29,000 Includes a uncapped OTE and Bonus Scheme Working hours: 47.5 hours per week, including Saturday mornings on a rota basisAre you an experienced service advisor who is looking to join one of the UK's largest car dealer groups? A company who are passionate about their employees and customers. This is a...

  • Service Advisor

    1 month ago

    Leicester, Leicester, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy - LeicesterSalary: Basic -26,000K OTE 35,000KWorking hours: Mon-Fri 7:30 - 17:30 OR 8:00 - 18:00 1 in 2 Sat mornings (08:00 - 12:00 Noon)Are you an experienced service advisor who is looking to join the aftersales team in Leicester? A company who are passionate about their employees and customers. This is a huge opportunity for you to...

  • Bilingual Customer Service Advisor

    3 weeks ago

    Leicester, Leicester, United Kingdom Next Full time £13

    Compensation:£46 per hour, with an additional £1 per hour for weekend shifts. Upon successful completion of the probationary period, there is potential for a performance-related bonus of up to 20%.Available Shifts:Sunday to Tuesday 8am to 4pm, Wednesday 8am to 3pm, Monday to Wednesday 11am to 7pm, Saturday & Sunday 8am to 4pm (totaling 36 hours per...

  • Telephone Advisor

    22 hours ago

    Leicester, Leicester, United Kingdom Pertemps Bond Full time

    Job Title: Call Centre AdvisorJob Summary:Pertemps Bond is seeking a highly skilled and customer-focused Call Centre Advisor to join our team. As a Call Centre Advisor, you will be the first point of contact for our customers, handling their orders and requests in a professional and efficient manner.Key Responsibilities:Communicate effectively with customers...

  • Customer Service Advisor – Full Time – 40 Hours

    1 month ago

    Leicester, Leicester, United Kingdom WHITE STUFF Full time

    White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly...

  • Automotive Customer Service Representative

    2 days ago

    Leicester, Leicester, United Kingdom Octane Recruitment Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our dealership's service department.Key Responsibilities:Customer Service: Provide top-notch...

  • Customer Service Representative

    7 days ago

    Leicester, Leicester, United Kingdom Pertemps Bond Full time

    Job Title: Call Centre AdvisorJob Summary:Pertemps Bond is seeking a highly skilled and customer-focused Call Centre Advisor to join our team. As a Call Centre Advisor, you will be the first point of contact for our customers, handling their orders, requests, and enquiries in a professional and courteous manner.Key Responsibilities:Communicate effectively...

  • Customer Service Representative

    18 hours ago

    Leicester, Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    Job DescriptionJob Title: Customer Service AdvisorJob Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Macildowie Recruitment and Retention. As a Customer Service Advisor, you will be the primary point of contact between our business and our customers, providing exceptional service and support to ensure...

  • Customer Service Representative

    23 hours ago

    Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our regional customers.Key ResponsibilitiesManage customer relationships and build strong relationships with regular customersDeliver best-in-class...

  • Service Advisor

    20 hours ago

    Leicester, Leicester, United Kingdom Octane Recruitment Ltd Full time

    Service Advisor Job DescriptionJob Summary:We are seeking an experienced Service Advisor to join our Aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, responsible for booking and arranging vehicles into the service department, engaging with existing customers, and selling and advertising our...

  • Energy Solutions Advisor

    2 weeks ago

    Leicester, Leicester, United Kingdom Pertemps Bond Full time

    Position: Energy Solutions AdvisorLocation: LeicestershireSalary: £28,000 - £30,000 Per Annum (OTE £70,000)Are you prepared to elevate your career and make a meaningful contribution in the vibrant sector of energy sales? Our client in Leicester is on the lookout for enthusiastic and motivated individuals with experience in the energy field to join their...

  • Customer Service Representative

    7 days ago

    Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

    Job Summary: We are seeking a highly skilled Customer Service Advisor to join our team at Otis College of Art and Design. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Support: Respond to customer inquiries and resolve issues in a timely and...

  • Account Management Advisor

    24 hours ago

    Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our regional customers, ensuring that their needs are met and exceeded.Key ResponsibilitiesManage customer relationships and build strong rapport...

  • Customer Experience Specialist

    23 hours ago

    Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full time

    About the RoleSunbelt Rentals Careers is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our regional customers, ensuring that their needs are met and exceeded.Key ResponsibilitiesManage customer relationships and build strong rapport...

  • Customer Experience Specialist

    22 hours ago

    Leicester, Leicester, United Kingdom Sturgess Motor Group Full time

    About the RoleWe are seeking a highly skilled and motivated Service Advisor to join our team at Sturgess Motor Group. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive a seamless experience.Key ResponsibilitiesGreet customers in a prompt and courteous manner, ensuring a...

  • Customer Service Representative

    33 minutes ago

    Leicester, Leicester, United Kingdom Stonewater Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Stonewater. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and resolving complex enquiries in a timely and professional manner.Key Responsibilities:Provide exceptional customer service to customers via...