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Service Advisor
2 months ago
Job Summary:
We are seeking an experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring their vehicles are serviced to the highest standards.
Key Responsibilities:
- Provide excellent customer service, ensuring customer satisfaction and loyalty
- Manage customer bookings, advising on cost, time scale, and service requirements
- Upsell and promote additional services to customers
- Work closely with the service team to ensure efficient and effective service delivery
- Maintain accurate records and reports, ensuring compliance with company policies and procedures
Requirements:
- Previous experience as a Service Advisor or Aftersales Advisor in the motor trade
- Excellent customer service skills, with the ability to build strong relationships with customers
- Upselling ability, with a focus on promoting additional services to customers
- Full UK driving license
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
About Us:
Octane Recruitment is a leading recruitment agency specializing in the automotive, motor trade, and engineering sectors. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented Service Advisor to join our team.
