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Service Advisor
2 months ago
Job Summary:
We are seeking an experienced Service Advisor to join our Aftersales team in Leicester. As a Service Advisor, you will be the first point of contact for customers, responsible for booking and arranging vehicles into the service department, engaging with existing customers, and selling and advertising our dealership's services and products.
Key Responsibilities:
- Provide exceptional customer service and ensure complete customer satisfaction.
- Book and arrange vehicles into the service department efficiently and effectively.
- Engage with existing customers to build strong relationships and increase loyalty.
- Sell and advertise our dealership's services and products to customers.
- Work closely with the Aftersales Service Manager to achieve sales targets.
Requirements:
- Comply with Health & Safety Procedures and Company administrative procedures.
- Ensure work is completed to a high standard at all times.
- Ability to work at a fast pace and be well-mannered.
- Commitment to achieving sales targets and providing excellent customer service.
Benefits:
- Competitive salary and bonus structures.
- Discounted shopping, gym, and dining benefits.
- Medicare cash plan for employees and their children.
- Opportunities for career progression and professional development.