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Business Design and Change Manager

2 months ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time

Two posts | 1 x temporary contract until 01 July 2025, 2 x temporary contract until 31 March 2027 | 37 hours per week | £47,320 to £51,304 per annum (Grade L) | County Hall, Norwich (hybrid working)

Business Design and Change Manager

Our transformation agenda in Norfolk Children's Services is succeeding for children and young people and has been endorsed recently by two successful inspections. With a track record of successful projects and further large scale change underway, this is an opportunity to be part of our highly skilled team with the focus to drive forward transformation at pace.

Now is a fantastic moment to join our team:

  • you have the support from and direct access to our senior leaders who are open to new ideas and people who think differently
  • we have a substantial investment fund to deploy and a mandate to make change happen
  • you would be joining a strong transformation team with a great reputation, where we will invest in your development
  • there are major programmes in place with significant momentum, but also substantial scope to develop new schemes, projects and concepts from the ground up

As a Business Design and Change Manager, you will challenge the status quo and generate ideas through insight across Norfolk County Council and externally, using facilitation and innovation tools to prompt the flow of ideas and generate positivity about change.

You will convert ideas into ambitious proposals to formulate strong, evidence based and robust business cases, with confidence in the idea to secure sign off. You will build squads that will drive development and delivery and will initiate handover to business as usual at the optimum time.

Appropriate challenge and support to senior managers, business and workstream leads is a key part of this role and you will coach colleagues in business design and change techniques to develop a transformational culture and ethos in children's services.

With a track record of change management and leadership, you'll evidence your creativity in developing new solutions, applying concepts from one area to another and making things happen. As a strong communicator and influencer, you'll build energy around the agenda with financial acumen to understand financial triggers in a complex organisation.

Public or private sector - you'll be the ideas person with exceptional change and transformation skills. You'll have the intellectual curiosity to systematically change outcomes for children and young people.

Interested? To discuss the role in more detail, please contact one of our Programme Managers, Eve Cronin – , or our Head of Business Design and Improvement, Emma Cooper –

We welcome applications from individuals currently working in other organisations, however we would like to make you aware that priority consideration for this post may be given to current employees who are affected by restructure within the organisation or are in a redeployment position.

All our office-based roles are currently hybrid as part of our Smarter Working plans. We anticipate that working remotely will be a key feature of this role, but when you work from the office, your base will be County Hall in Norwich. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely or in a hybrid fashion.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
    • 'Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
    • A Blue Light card for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
    • A payment if you refer someone you know to a hard to fill job.
    • Tax efficient ways of getting extra pension, new bikes and electric cars.

You can find information on our Terms and Conditions here.