Implementation Team Leader
2 months ago
Location: Birmingham, West Midlands (Field Based Role)
Hours: 37.5 hours per week
Salary: £Competitive, 25% colleague discount, 28-days annual leave pro rata
The Role
Are you passionate about innovation? A strong team leader? Looking to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Implementation Team Leader, you'll join us in shaping the future of health and wellness by partnering with our Regional and Store teams through operational transition of stores investments with a keen focus on customer centricity.
Day-to-day responsibilities include but aren't limited to:
Prepare stores for investment works in advance including supporting reviews on store processes & procedures, disciplines, de-junking stores including back of house areas and energising teams. Working with the Implementation Manager to assign workloads and rota the Implementation team to ensure the right people are in the right place at the right time. To support the implementation function to ensure upskilling of new and current colleagues to achieve best in class execution and efficiencies. Agree merchandising resource from retail and within our own team to achieve effective programming & phasing. Maintain maximum customer offer during pre-closure enabling periods, trading refits and champion a customer first, both internal and external, mindset for all programme and phasing activity. Adhere to company merchandising standards at all times, calling out any risks and/or opportunities to customer look and feel and shopping experience. The Person
To be successful, we'd like you to show us that you have:
Strong retail operational experience. Good level of computer literacy, in particular Microsoft Outlook, Word, Excel, PowerPoint. Experience of project work, working to and/or establishing processes and critical paths. Good influencing skills - demonstrated by strong interpersonal skills, confident delivery, decisiveness, and demonstrable self-belief. Strong customer focus (internal, external and end-consumer). Clean UK driving licence to drive multiple colleagues to a given location. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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