Product Expert

4 weeks ago

Cannock, Staffordshire, United Kingdom Veolia Full time

Salary - Competitive Salary plus Package (Bonus scheme, pension scheme & car / car allowance)

Location - Flexible location and hybrid working with travel to our Cannock or Central London office

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

We are seeking a highly proactive and dynamic Product Lead to join our team and drive product success across our customer facing portals and websites. In this role, you will work closely with the product team to manage stakeholder relationships and lead discovery sessions. Your expertise as a Product Lead will be crucial in capturing requirements, writing complex user stories and maintaining the product backlog.

As a natural communicator, you'll collaborate with cross-functional teams to ensure timely, high-quality deliverables. The ideal candidate will be passionate about product (with a high level of experience with JIRA), act as a subject matter expert and thrive in a fast-paced environment.

If you're ready to make a significant impact and shape the future of our products, this exciting opportunity is for you.

What we can offer you;

  • 25 days of annual leave.
  • Access to our company pension scheme.
  • Discounts on everything from groceries to well known retailers.
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
  • One paid day every year to volunteer and support your community.
  • Ongoing training and development opportunities, allowing you to reach your full potential.



What will you be doing?

  • Proactively own the end to end process for programmes of work, discovery and enhancements including but not limited to:
    • Organising and facilitating workshops.
    • Capturing and clarifying requirements.
    • Transitioning requirements into complex user stories.
    • Writing detailed acceptance criteria.
    • Defining success criteria & monitoring progress.
  • Act as the subject matter expert for our customer facing portals and websites, possessing an in-depth knowledge and understanding of the product.
  • Proactively manage and push colleagues and dependent teams to meet deadlines and ensure continuous progress.
  • Manage risks and work with product vendors to resolve issues that affect release scope, schedule and quality.
  • Participate in integration calls, documenting next steps and ensuring seamless communication between teams.
  • Support the Product Owner & Product Engineer with the management of the wider Product team members including but not limited to onshore and offshore developers.



What are we looking for?

  • Proficient in writing complex user stories and detailed acceptance criteria.
  • Atlassian product experience (JIRA, Confluence, Trello).
  • Ability to be extremely proactive, taking the initiative to drive projects from conception to completion.
  • Proven experience in a product or business analyst role, preferably within a web based customer facing environment.
  • Strong technical awareness and comfort with joining integration calls and documenting technical steps.
  • Exceptional communication and stakeholder management skills.
  • Strong presentation skills.
  • Genuine interest in learning everything about our products and staying informed about industry trends.



What's Next:

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

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