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Conference and Review Support Officer
2 months ago
Job Title: Temporary Conference and Review Support Officer
⏰ Contract Type: Temporary
Hourly Rate: From £12.81
⏳ Contract Length: 3 months
Location: Oldham
✨ Your Role:
As a Conference and Review Support Officer, you will play a vital role in providing comprehensive coordination and support to Child Protection Conferences and Children Looked After Reviews. Your exceptional customer service skills will be key in interacting with parents and multi-agency professionals during emotionally charged meetings. You will be responsible for distributing and collating important documents, ensuring accurate minute-taking, and recording outcomes on the case management system. By fulfilling your statutory duties, you will contribute to the well-being of vulnerable children within our client's organisation.
Key Tasks:
Arrange the dates, locations, and preparations for Child Protection Case Conferences and Children Looked After Reviews
Collaborate with family members and multi-agency partner representatives in these crucial meetings
Ensure the timely collation and distribution of essential documents to professionals and families
Create accurate and professional minutes, which may be reviewed by external bodies and courts
Analyse and validate service specific information, requesting additional details when necessary
Enter and retrieve confidential information using computer packages and systems
Retrieve and update information from various systems/spreadsheets, manipulate data, and create non-standard reports
Assist in the development and introduction of new office and information systems
Provide exceptional customer care and demonstrate anti-discriminatory practise
Respond to complex queries, utilising your developed knowledge and understanding of the service area
Formulate routine responses and acknowledgements to correspondence and take initiative on behalf of the service
Carry out complaint investigations in line with corporate procedures and escalate as required
Work flexibly and efficiently to meet competing and changing priorities while adhering to strict deadlines
Contribute to the continuous improvement of business processes and identify training requirements
Act in accordance with statutory practise standards Requirements:
An updated CV with your relevant employment history from the past 5 years
References from the past 2 years, including email addresses and phone numbers
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