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Child Welfare Conference Support Specialist
2 months ago
Join the team at Adecco as a Temporary Child Protection Conference Coordinator and contribute positively to the lives of children and families.
Position:
Temporary Conference and Review Support Officer
Contract Type:
Temporary
Hourly Rate:
Starting from £12.81
Contract Duration:
3 months
Your Responsibilities:
As a Conference and Review Support Officer, you will be instrumental in delivering thorough coordination and assistance for Child Protection Conferences and Reviews for Children in Care. Your outstanding customer service abilities will be essential when engaging with parents and multi-agency professionals during sensitive meetings.
You will oversee the distribution and collection of critical documents, ensure precise minute-taking, and record outcomes within the case management system. By fulfilling your statutory responsibilities, you will enhance the welfare of vulnerable children within our organization.Key Responsibilities Include:
- Scheduling dates, venues, and arrangements for Child Protection Case Conferences and Reviews.
- Collaborating with family members and representatives from various agencies during these vital meetings.
- Ensuring timely collection and distribution of necessary documents to professionals and families.
- Creating accurate and professional minutes, subject to review by external entities and courts.
- Analyzing and validating service-specific information, requesting additional details as needed.
- Managing confidential information using various computer systems and software.
- Updating and retrieving information from multiple systems/spreadsheets, manipulating data, and generating non-standard reports.
- Assisting in the development and implementation of new office and information systems.
- Providing exceptional customer service while demonstrating anti-discriminatory practices.
- Addressing complex inquiries, utilizing your developed knowledge of the service area.
- Formulating routine responses and acknowledgments to correspondence, taking initiative on behalf of the service.
- Conducting complaint investigations in accordance with corporate procedures and escalating as necessary.
- Working flexibly and efficiently to manage competing priorities while adhering to strict deadlines.
- Contributing to the ongoing improvement of business processes and identifying training needs.
Requirements:
- An updated CV detailing your employment history over the past 5 years.
- References from the past 2 years, including contact information.
Join our dedicated team at Adecco, where you can truly make a difference in the lives of children and families.
Adecco is committed to promoting diversity and inclusion within our workforce. We are a disability-confident employer, ensuring an inclusive and accessible recruitment process for candidates of all backgrounds and abilities.
If you require reasonable adjustments at any stage, please inform us, and we will be happy to assist you.
Adecco operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
