![Turning Point](https://media.trabajo.org/img/noimg.jpg)
Operations Coordinator
1 month ago
Do you want to help build a brighter future for communities and individuals in
Salisbury doing a highly rewarding job. Turning Point’s drug & alcohol
services are currently expanding during a really exciting time in the sector
with new funding and investment.
As a Team Leader we offer a starting salary of £31,500 rising each year in
line with our pay progression salary bands, rising to £36,851 per year.
(Dependent on experience you may be offered a starting salary above the
initial starting salary).
You will have opportunities to progress your career with a structured learning
journey and clearly defined career pathways that will enable you to achieve
your long-term goals and work to your strengths.
### Role Responsibility
* Providing visible leadership to my teamshub providing a positive, supportive environment for my teams to thrive.
* Management of a number of direct reports
* Management of all HR related processes in line with HR policies.
* Ensuring expenses incurred within my teams are in line with organisational policy;
* Ensuring adherence to petty cash processes.
* Ensuring high quality performance of staff within my teams and achievement of key performance indicators.
* Ensuring my team delivers interventionsservices in line with commissioner expectations, meeting needs of People we Support;
* Management of incidents that occur in my teamhub and ensuring learning is shared;
* Acting as a point of escalation to resolve concerns raised by People we Support and partner agencies;
* Ensuring all steps are taken to ensure the health and safety of staff within my teamhub and People we Support;
* Ensuring the delivery of a high quality, evidence based service within my teamhub including undertaking and overseeing quality assurance and audit activity;
* Oversight of safeguarding activity to ensure people we support and childrenvulnerable adults are safeguarded;
* Developing effective partnerships across Turning Point and with key local organisations to enhance service delivery;
* Representing Turning Point at internal and external meetings.
### The Ideal Candidate
Essential Requirements:
* Demonstratable leadership skills and flexible and adaptable leadership style;
* In depth understanding and ability to operationally and performance manage the functions of the team I lead;
* Excellent communication skills (verbalwritten). Ability to adapt to respond to staff, commissionerspartners and people we support;
* Strong organisational, time management and prioritisation skills;
* Ability to remain calm and resilient in high pressure environments;
Desirable:
* Previous experience managing similar serviceteam
* Management qualification or equivalent
### About us
**_What Benefits Will I Receive?_**
We know reward looks different to each person and so whether its ways to make
your money go further, a culture supporting recognition and celebration, or
opportunities to boost your career – we want to support you in every way we
can with our total reward package that includes:
* Comprehensive learning and development opportunities so we can invest in your future, with a blended approach of self-lead learning, experiential learning or more formal learning opportunities
* 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost
* An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings
* Flexible working solutions to support your work-life balance
* Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
* Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
* A 247 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
* Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
* Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
* A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us
We reserve the right to close this advert early if we are able to appoint to
the vacancy before the advertised closed date.
Turning Point
### Attached documents
* (pdf)( (SM - Team Leader.pdf)( Apply __)(
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