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Business Operations Executive, Flexible Working

2 months ago

London, Greater London, United Kingdom Encord Full time
At Encord, we're building the AI infrastructure of the future.

Today, the biggest challenge companies face in getting an AI product to market is actually not half as glamorous as it may seem:
it's all about data quality.

In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly and the most time-consuming.

As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI.

We're a team of 60 working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other prominent leaders in AI.

You will be responsible for designing, building and accelerating Encord's support and AI enablement efforts.

You will lead and execute on Encord's project delivery motion (Client Operations) partnering with AI leaders as they build and scale their cutting-edge AI applications.

You will manage and oversee the internal and external execution of complex projects, serving as a strategic partner to our customers and as the Encord expert for our partners.

You will design processes to streamline project delivery and optimize operational efficiency for Encord and our partners, continuously thinking about how processes can be improved and our customers and partners be more successful.

You have great commercial intuition and the ability to build rapport, influence people and drive change, whether it's with a distinguished exec or a junior operator.


  • You might want to become the best operations, product or customer success specialist out there and you're looking for a company that can offer you that growth and learning opportunity to enable you to become a leader.
  • You're an entrepreneur and you want to be a part of building a hypergrowth business.

For example, you may be a career changer who did well in a different sector like banking / consulting / something else similarly intense & difficult, but now want to go on this journey of building a business.

Competitive salary and equity in a hyper growth startup ahead of our Series B.

  • Office in heart of Fitzrovia – team lunches on Friday, quarterly offsites & option for travels.
  • Strong inperson culture: most of our team is in the office 35 days a week.
  • You'll have all the opportunities for growth as you can handle.
  • Flexible working hours, health insurance, 25 days annual leave a year + public holidays, yearly £800 learning and development budget, and all foundation level benefits you'd expect.
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