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Customer Support Administrator

4 months ago

Poole, United Kingdom The Work Shop Resourcing Ltd Full time
Customer Support Administrator - Poole - Up to £25,600 per annum DOE


Exciting Project Support role with excellent growth opportunities We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans


As a Customer Support Administrator, you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills.

You will also possess a positive attitude and enjoy working as part of a fun team

Efficient all round IT skills are also essential to the role.


Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.


Duties of the role:

  • Responsible for organising planned works for building projects
  • Answer incoming calls from tenants and engineers, helping with queries
  • Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance
  • Keeping accurate records of discussions or correspondence
  • Work collaboratively with team
This is a fantastic opportunity offering long term progression.

Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Sick pay
Poole BH12

Salary:
Up to £25,600 per annum DOE

Hours: 08.00am pm Monday - Friday