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Front of House Supervisor
3 months ago
WatchHouse is an industry leading group of specialty coffee houses across London, with a flagship house in the heart of the Cotswolds - Bath. The Front of House team is the key to our success in WatchHouse. Delivering the best quality service to our customers, running high quality coffee and brunch plates to tables and overall setting a warm, approachable and welcoming environment for everyone. You will be working alongside hospitality professionals whilst working within the most beautiful spaces in London to create our vision of the Modern Coffee Experience. We are looking for skilled and experienced front of house team members to join our team at WatchHouse.
We are passionate about people, products and places and every day we share our vision of the Modern Coffee Experience. We are looking for skilled and experienced Front of House professionals to join our team at WatchHouse.
We are looking for full time Front of House Supervisor/Floor Manager to join the team. This dynamic role will be perfect for a proactive, customer focused and detail orientated person who has a passion for all the things we do- Passionate People, Premium Product and Exceptional Spaces.
The ideal candidate would be someone with a natural ability to deliver a best in class experience to every one who walks through our doors and an unparalleled customer service. We are looking for someone with supervisor experience in a restaurant or large coffee shop setting. Someone who is approachable, reliable and hard working. With multiple Houses across London new sites on the horizon, we continue to grow at pace with exciting opportunities for those wishing to build a career in hospitality.
This role is key dynamic to the smooth and efficient running of our Houses, taking responsibility in running the floor/brunch service in this busy location. Usually, the first point of contact for a customer we are looking for friendly, welcoming, knowledgeable and detail focused people.
This role also gives the successful candidates the opportunity to join WatchHouse at a time in which we are gearing towards further expansion, giving everyone unique career opportunities over the coming months and years. The perfect role for someone looking to pursue a career in specialty coffee. You'll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops.
This is a full time role working 40 hours per week over 4-5 days, weekend work is expected. We will only be considering candidates who have supervisory or team leading experience.
In short, at WatchHouse you can expect:
