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Restaurant Supervisor

2 months ago

London, Greater London, United Kingdom TROIA (UK) RESTAURANTS LIMITED Full time
Restaurant Supervisor - Front of House

We are seeking a dedicated and experienced Restaurant Supervisor to join our team at TROIA (UK) RESTAURANTS LIMITED. As a Restaurant Supervisor, you will play a crucial role in ensuring smooth front-of-house operations, overseeing the waitstaff, and contributing to the overall success of our establishment.

Key Responsibilities:
  • Operational Excellence: Oversee the day-to-day operations of the dining area, ensuring high service standards and maintaining a clean and welcoming environment.
  • Team Leadership: Supervise and mentor waitstaff, providing guidance to maintain a positive work environment and promote a culture of excellence.
  • Guest Experience: Handle guest inquiries and concerns with professionalism and prompt resolution, ensuring a positive experience for all patrons.
  • Event Management: Collaborate with the management team to organize and execute special events and promotions, driving revenue growth and enhancing the guest experience.
  • Staff Development: Assist in training and development programs for front-of-house staff, ensuring they have the skills and knowledge needed to excel in their roles.
  • Administrative Support: Monitor reservation systems and optimize seating arrangements to ensure efficient guest flow, and provide administrative support as needed.
Requirements:
  • Experience: Proven experience as a Restaurant Supervisor or in a similar front-of-house role within the hospitality industry.
  • Skills: Strong organizational, communication, and interpersonal skills, with exceptional problem-solving abilities and a proactive approach to operational challenges.
  • Education: Familiarity with reservation systems and basic administrative tasks.
Benefits:
  • Competitive Compensation: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Opportunities for Growth: Unrivalled opportunities for progression across the Group.
  • Work-Life Balance: Paid overtime and 28 days holiday, increasing with length of service up to 5 extra days.
  • Recognition and Rewards: Recommend a friend scheme with great bonuses per individual referral, exclusive access to our discounts, and reward programs.