Current jobs related to Facilities Helpdesk Operator - London, Greater London - Chelsea Football Club

  • Facilities Helpdesk Coordinator

    2 weeks ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    {"title": "Facilities Helpdesk Coordinator", "content": "Job SummaryWe are seeking a highly organized and detail-oriented Facilities Helpdesk Coordinator to join our team at LH Pink Consulting Limited. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our...

  • Facilities Helpdesk Coordinator

    2 weeks ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    {"title": "Facilities Helpdesk Coordinator", "content": "Job SummaryWe are seeking a highly organized and detail-oriented Facilities Helpdesk Coordinator to join our team at LH Pink Consulting Limited. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our...

  • Facilities Helpdesk Coordinator

    7 days ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    Job Title: Property Helpdesk Co-ordinatorWe are seeking a highly skilled and experienced Property Helpdesk Co-ordinator to join our team at LH Pink Consulting Limited. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk services.Key...

  • Facilities Helpdesk Coordinator

    7 days ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    Job Title: Property Helpdesk Co-ordinatorWe are seeking a highly skilled and experienced Property Helpdesk Co-ordinator to join our team at LH Pink Consulting Limited. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk services.Key...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Skillmatchrecruitment Full time

    Our client, a leading facilities management and maintenance contractor in the UK, is seeking a skilled Facilities Helpdesk Coordinator to join their team. This is an exciting opportunity for a talented professional looking for long-term career progression in a dynamic and forward-thinking organization.The successful candidate will provide operational...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Skillmatchrecruitment Full time

    Our client, a leading facilities management and maintenance contractor in the UK, is seeking a skilled Facilities Helpdesk Coordinator to join their team. This is an exciting opportunity for a talented professional looking for long-term career progression in a dynamic and forward-thinking organization.The successful candidate will provide operational...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Publicis Re:Sources Global Full time

    Job Summary:Publicis Re:Sources Global is seeking a highly skilled and organized Facilities and Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and providing exceptional support to our staff.Key Responsibilities:Manage and maintain our helpdesk...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Publicis Re:Sources Global Full time

    Job Summary:Publicis Re:Sources Global is seeking a highly skilled and organized Facilities and Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and providing exceptional support to our staff.Key Responsibilities:Manage and maintain our helpdesk...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Publicis Re:Sources Global Full time

    Job SummaryPublicis Re:Sources Global is seeking a highly skilled and organized Facilities and Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and providing exceptional support to our staff.Key ResponsibilitiesManage and maintain our helpdesk...

  • Facilities and Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Publicis Re:Sources Global Full time

    Job SummaryPublicis Re:Sources Global is seeking a highly skilled and organized Facilities and Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and providing exceptional support to our staff.Key ResponsibilitiesManage and maintain our helpdesk...

  • Helpdesk Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom LH Pink Consulting Limited Full time

    About the RoleLH Pink Consulting Limited is seeking a highly skilled and experienced Facilities Helpdesk Coordinator to join our team. As a key member of our operations team, you will be responsible for managing and maintaining the helpdesk services standards and operations.Key ResponsibilitiesManage and maintain the helpdesk services standards and...

  • Facilities and Helpdesk Coordinator

    4 days ago

    London, Greater London, United Kingdom Publicis Groupe UK Full time

    Job Title: Facilities and Helpdesk Co-ordinatorPublicis Groupe UK is a leading advertising agency holding company, providing marketing, communications, and digital transformation services globally. Our Shared Services Platform, Re:Sources, supports a network of prestigious agencies across 63+ markets, with a team of 5,000+ professionals.Key...

  • Facilities and Helpdesk Coordinator

    4 days ago

    London, Greater London, United Kingdom Publicis Groupe UK Full time

    Job Title: Facilities and Helpdesk Co-ordinatorPublicis Groupe UK is a leading advertising agency holding company, providing marketing, communications, and digital transformation services globally. Our Shared Services Platform, Re:Sources, supports a network of prestigious agencies across 63+ markets, with a team of 5,000+ professionals.Key...

  • Helpdesk Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Cbwstaffingsolutions Full time

    Job SummaryCbwstaffingsolutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for overseeing the day-to-day activities of the Helpdesk, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSchedule and Coordinate Helpdesk ActivitiesPlan and schedule reactive and...

  • Helpdesk Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Cbwstaffingsolutions Full time

    Job SummaryCbwstaffingsolutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for overseeing the day-to-day activities of the Helpdesk, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSchedule and Coordinate Helpdesk ActivitiesPlan and schedule reactive and...

  • Facilities Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom Optim Facilities Full time

    Established in 1999, Optim Facilities is a leading provider of facilities management services to commercial properties in the UK. We are seeking an experienced Helpdesk Support Specialist to join our team.Key Responsibilities:Log and manage call-outs and generate jobs for contractors via our internal systemSchedule and coordinate reactive and planned...

  • Facilities Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom Optim Facilities Full time

    Established in 1999, Optim Facilities is a leading provider of facilities management services to commercial properties in the UK. We are seeking an experienced Helpdesk Support Specialist to join our team.Key Responsibilities:Log and manage call-outs and generate jobs for contractors via our internal systemSchedule and coordinate reactive and planned...

  • Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Platinum Facilities Maintenance Services Full time

    Helpdesk Coordinator Role OverviewAs a Helpdesk Coordinator at Platinum Facilities Maintenance Services, you will play a vital role in ensuring the smooth operation of our Water Treatment department. You will be part of a dynamic team, supporting a critical service in water treatment management.Key Responsibilities:Scheduling and Dispatch: Organize and...

  • Helpdesk Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Platinum Facilities Maintenance Services Full time

    Helpdesk Coordinator Role OverviewAs a Helpdesk Coordinator at Platinum Facilities Maintenance Services, you will play a vital role in ensuring the smooth operation of our Water Treatment department. You will be part of a dynamic team, supporting a critical service in water treatment management.Key Responsibilities:Scheduling and Dispatch: Organize and...

  • Facilities Management Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Pareto Facilities Management Full time

    About the RolePareto Facilities Management is seeking a highly organized and detail-oriented Facilities Management Coordinator to join our team. As a key member of our facilities management team, you will be responsible for coordinating various aspects of facility operations, ensuring smooth communication between clients, subcontractors, and our facilities...

Facilities Helpdesk Operator

3 months ago

London, Greater London, United Kingdom Chelsea Football Club Full time

JOB TITLE:
_Helpdesk Operator_

DEPARTMENT:
_Facilities_

REPORTING TO:
_Facilities Supervisor_

JOB FUNCTION:

_Providing first line helpdesk support and first point of contact for Building and Service users, Contractors, and Service Partners.

_

  • With strong administrative skills and customer focus, you will provide a friendly and proactive service and conduct an efficient handling and management of each query and advise customers of the consequent solution._
  • Working closely with onsite teams and external contractors, the post holder will need to have excellent prioritisation and planning skills as well as the ability to communicate to various stakeholders across the business._
  • Our Helpdesk team are responsible for resolving basic invoice queries, raising of Purchase Orders when required, ensuring that documents are filed following Department procedures, ordering and maintaining of office stationary, and keeping our CAFM system (Concept Evolution) updated._
  • Our Operators provide support to our management team by providing reports from our CAFM system and at times required to cover other areas of the FM department including the Postal team._

DIRECT REPORTS:

LOCATION:
_Stamford Bridge_

CONTRACT:
_Permanent, 40 hours any 5 of 7_

PLAY YOUR PART (Main Responsibilities):

- _Providing first line helpdesk support and first point of contact for the FM Department_
- _Creation and Management of all Tasks and Queries_
- _Prioritising of maintenance call queue via CAFM system_
- _Housekeeping of our CAFM system_
- _Receiving deliveries and returns of various facilities orders_
- _Raise purchase orders_
- _Order stationery_
- _Arrange/Organising of Chelsea Memorial Plaque service_
- _Maintaining our Contractor Management System_
- _Provide cover for PA/Postal services if required_
- _Book and arrange all Car Valeting_

DO THE RIGHT THING (Our Expectations):

  • To demonstrate and live by the club's values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
  • To adhere to the club's policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
  • To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
-
To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
-
To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

  • _Call handling and communication skills (written and spoken_ _English)_
- _Tasks and Queries managed within SLA's_
- _CAFM Housekeeping_
- _Contractor follow ups are maintained_
- _Contractor Equipment parts ordered_
- _Purchase Orders kept up to date_

PROUD TO BE CHELSEA (Person Specification):

Experience:

- _Experience within the facilities industry, working in a similar environment or large-scale buildings_
- _Experience working with Concept Evolution or similar System_
- _Able to work on own initiative_
- _Ability to meet tight deadlines_
- _Experience working in a fast-changing environment_
- _Excellent communication skills_
- _Experience working effectively as part of a Team_
- _Excellent knowledge of Word, Excel, Outlook_

Skills and Behaviours:

- _Skilled in use of Word, Excel, Outlook and Internet/Intranet_
- _Excellent Communication skills_
- _Excellent Customer Service skills_
- _Excellent organisation skills_
- _Excellent relationship development skills_
- _Ability to prioritise work loads_
- _Experience working on Concept Evolution (or similar) System_
- _Able to work quickly and efficiently whilst maintaining professionalism_
- _Must be able to work home matchdays evenings and weekends_

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Job Types:
Full-time, Temporary contract

Contract length: 6 weeks

Schedule:

  • Monday to Friday
  • Weekend availability