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Trainee Claims Handler

3 months ago

Sheffield, Sheffield, United Kingdom Lexelle Ltd Full time

Are you looking to kickstart a new career within the insurance industry and looking to join a team that are forward thinking, innovative and that can offer you opportunities to develop and progress in your career?


As a leading wholesale insurance broker we provide niche insurance products, flexible schemes and individually tailored services for brokers, broker networks and IFAs.


We have one of the broadest ranges of added value insurance products and services in the market, so we can offer our clients a competition-beating suite of solutions - a 'one stop shop' for all their insurance needs.

Our clients include an extensive list of market leading insurance brokers in both the UK and the Republic of Ireland.


Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.


Our Claims Team members have a varied role and are responsible for investigation, handling and settling claims under delegated authority so no to days are the same.


Role responsibilities:

  • Managing your own workload in accordance with agreed targets, to ensure work undertaken is conducted in a manner that meets the client, business and regulatory requirements
  • Take calls and handle correspondence to resolve queries from clients and brokers relating to claims, processes and policy terms.
  • Consider and where appropriate settle clams and fees covered by the underlying insurance policies
  • Build relationships, trust and respect with clients and customers
  • Take notification of all new claims, consider and identify any applicable cover that may be relevant
  • Source and review evidence that may be relevant to the claim,
  • Assess Prospects of Success and negotiate with third parties
  • Manage and drive the clients claim forwards taking into account both the client's and the business's needs, keeping all relevant stakeholders informed of any and all developments at all times
  • Handle claims on behalf of underwriters in relation to all lines of Lexelle business from inception to settlement
  • Develop a deep understanding of cover available under all policies and relevant claims processes for motor and nonmotor insurance
  • Maintain a good understanding of regulatory requirements and civil litigation
  • Assist Management where necessary
  • Manage diary/task lists for claims.
  • Undertake any tasks which may be required to ensure the smooth running of the department
  • Adhere to FSA and Data Protection regulations
  • Work to targets on both quality/quantity of work
  • Work well with others
  • Confidently communicate at all levels
  • Organised themselves, be selfmotivated with the ability to work in a fastpaced environment
  • Meet targets / deadlines
  • Learn new processes quickly and develop a deep understanding of the work being undertaken
  • Evidence a sound education with a minimum of 5 GCSE's graded A-C or 5 upwards
  • Make sound decisions and be able to justify them

What we can offer you:

  • Competitive starting salary
  • DOE
  • Opportunities for you to progress and develop further
  • Opportunities to gain CII qualifications, we support you in obtaining CII qualifications
  • Healthcare cash plan
  • Pension Scheme
  • Free Parking
  • Free Costco Card
  • Onsite canteen
  • Death in service
  • Employee Assistance Programme
If you are looking for a new and interesting role where you are not just another agent following a process, but a member of a team, making decisions and a real difference to our customers, we WANT to hear from you Please APPLY NOW


We're always looking for new people to join us who represent our values and want to take advantage of our experienced and award-winning training programs.

If you do not see a role that complements your experience, you can always submit a speculative CV.

Lexelle Ltd is an equal opportunities employer.

Job Types:
Full-time, Permanent

Salary:
£16,000.00 per year

Work Location:
In person