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Medical Claims Support Specialist

3 months ago


Sheffield, Sheffield, United Kingdom Pertemps TM Full time
Pertemps TM is seeking dedicated professionals to join our team as Healthcare Triage Handlers.

In this position, you will play a crucial role in assisting clients with their inquiries and guiding them through the claims process related to various healthcare services.

Key Responsibilities:
  • Manage incoming calls to provide support to clients
  • Guide clients through the claims process with clarity
  • Exhibit empathy and understanding towards clients
  • Provide outstanding customer service while maintaining a professional attitude

Requirements:
  • Excellent communication skills
  • Ability to show empathy and understanding towards clients
  • Prior experience in a customer service or call center setting
  • Strong verbal and written communication skills

Additional Information:
  • This position starts as temporary with the potential for a permanent role
  • Full-time hours, Monday through Friday
  • Competitive hourly wage
  • Interviews conducted remotely
  • Office-based role with options for hybrid work

If you possess the necessary qualifications and are interested in this opportunity, we encourage you to reach out.