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Insurance Triage Coordinator

3 months ago

Sheffield, Sheffield, United Kingdom Pertemps TM Full time
Pertemps TM is seeking dedicated professionals to join our team as Healthcare Triage Handlers for a distinguished insurance provider.

In this position, you will play a crucial role in assisting clients with their inquiries and guiding them through the claims process for various healthcare services.

Key Responsibilities:
  • Manage incoming calls to offer support to clients
  • Guide clients in understanding the claims process
  • Exhibit empathy and understanding towards clients
  • Provide outstanding customer service with a courteous approach

Requirements:
  • Excellent communication skills
  • Ability to show empathy towards clients
  • Prior experience in a customer service or call center setting
  • Clear and effective communication skills

Additional Information:
  • This role is initially temporary with the potential for a permanent position
  • Full-time hours, Monday through Friday
  • Compensation: £13.14 per hour
  • Interviews conducted via virtual platforms
  • Office-based with possibilities for hybrid work arrangements

If you possess the necessary qualifications and are interested in this opportunity, we encourage you to reach out.