Claims Handler

2 months ago

Sheffield, United Kingdom Radius Payment Solutions Full time

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

We have over 300,000 customers worldwide with over 50 offices across Europe, North America, Asia, Australasia and Africa and over 2,800 staff, primarily in the UK and Ireland.

**Your responsibilities day to day will be**
- Manage an end to end caseload comprising of Motor Fleet, Commercial, Home, EL & PL claims.
- Creating new claims files and claim entries + updating claims payments
- Liaise with and advise customers on claims procedures
- Liaise with clients, Insurers and repairers where necessary to progress claim
- Making written records of all conversations with customers and/or insurers, or other relevant business contacts in accordance with the firm’s procedures manual
- Produce and present reports as and when required by clients, Account Executives, insurers or colleagues
- Meet with and support Account Executives at meetings with clients and/or Insurers.

**What do we expect of you?**
- Knowledge of FCA rules and guidelines relating to commercial/private customers
- Knowledge of general insurance and its underlying legal principles
- Minimum of 2 years claims handling experience preferably within an Insurer
- Willingness to continue to develop knowledge of insurance, claims and related issues through formal and informal learning both internal to the firm and externally

**What can you expect of us?**

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._

claims handler, commercial claims, fleet claims, insurance claims, broker claims

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