Insurance Claims Handler

5 months ago

Sheffield, United Kingdom Radius Payment Solutions Full time

Job Advert

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

In 2019 Radius acquired The Burley Group, a multi award winning Insurance Broker who were established in 1953. The Burley Group (now known as Radius Insurance Solutions) are one of the top 100 Independent Insurance Brokers in the Country and offer a comprehensive client service including claims handling and full market access. This is where you come in, we are looking for a Claims Handler to join our team in Sheffield

We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**Your responsibilities day to day will be**
- Proactively manage claims from first notification of loss to final settlement.
- Claim types include motor fleet, Combined Liability, Travel, Personal and Commercial.
- Balance your workload in order to service the client promptly and efficiently.
- Provide technical advice to clients when required and through duration of claim.
- Negotiating with insurers, Loss Adjusters and other agents to achieve the most beneficial and cost-effective settlement for the client.
- Ensure claims statistics are accurate and produced in accordance with SLA’s.
- Maintenance of a diary system for outstanding workload.
- Prepare and maintain client claims experience records.
- Attend internal and external meetings as required.

**Experience / qualifications required**:

- Claims handling experience with an insurer, Loss Adjuster or similar organisation is essential.
- Ability to manage time, prioritise and ensure deadlines are met without compromising quality.
- Analytical and problem solving skills, including policy research and investigation.
- Excellent attention to detail and communication skills.
- Knowledge of FCA rules and guidelines relating to commercial/private customers
- Knowledge of general insurance and its underlying legal principles

**What can you expect of us?**

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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