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Clinical Claims Administrator

2 months ago


Sheffield, Sheffield, United Kingdom Irwin Mitchell Full time

About Us

Irwin Mitchell is a leading clinical and medical negligence law firm in the UK, dedicated to making a positive difference in our clients' lives. Our experienced medical negligence solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve.

Our Team

You'll join our Medical Negligence team, led by Zoe Brodrick, Legal Director and Team Leader, who manages a team of lawyers in our Sheffield office specializing in limited value national medical negligence cases. The team deals with various types of negligence, including missed fractures, delays in diagnosis, negligent surgical procedures, and fatal cases involving adults and children.

About the Role

This is an excellent opportunity to join our Medical Negligence team, where no two days are the same. As a Litigation Support Specialist, you'll be a confident communicator and highly organized to provide key case support to both Case Handlers and the team's Administrators. You'll regularly liaise with clients and work collaboratively with Case Handlers to provide chargeable support to progress legal cases.

Your Responsibilities

  • Ensure actions on case correspondence are taken.
  • Request relevant medical records.
  • Support the funding process.
  • Create court documents.
  • Delegate non-chargeable administration duties.
  • Liaise with experts and organize key meetings with counsel, experts, and clients where appropriate.
  • Provide supporting information to Partners and Team Leaders to enable effective supervision.
  • Champion continuous improvement and best practice at all times.

What We're Looking For

We're seeking someone with prior legal administration experience and a proven background in a similar support administration role. If you thrive on being busy and can adapt well to new challenges, we'll give you all the training and support you'll need to help you succeed in this highly rewarding role.

Our Benefits

  • 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
  • Generous and flexible pension schemes.
  • Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team, and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity, and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment, and Our Pro Bono.