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Customer Assistance Coordinator x5
3 months ago
Are you a customer service expert with a knack for turning challenging situations into success stories? Do you thrive in a fast-paced environment and dream of working for a global organisation that values your growth? Look no further - we have the perfect opportunity for you
We are looking to recruit 5 x Customer Advisors to work for a global business at their Head Office in Croydon.
Location: Croydon/hybrid
Interviews: To be held Thursday 30th & Friday 31st May only
Start Date: 17th June please only apply if you can start on this date and have no pre-booked holiday for the first 6 weeks
Competitive salary: £27,013.60 basic plus performance bonus (£2045)
Why become part of this organisation?
�? Join a global business at their buzzing Head Office in Croydon.
?? Be part of a dynamic team with unparalleled opportunities for career progression.
�? Receive extensive training and enjoy fantastic benefits.
What You'll Be Doing:
Working within the Motor Roadside Assistance Team - you will be delivering an outstanding experience to customers in their hour of need. Handling a high volume of inbound calls which vary from a vehicle breakdown on the motorway, to a burst tyre, road traffic accident - in all cases, you will need to have confident and professional communication skills to a ensure fast, proactive solution to the caller's problem.
?? Handling a variety of inbound calls in the Motor Roadside Assistance Team.
?? Providing outstanding customer experiences for vehicle breakdowns, burst tires, and road traffic accidents.
?? Building rapport with callers, identifying their needs, and delivering fast, proactive solutions.
Your Working Week:
? 35 hours across Monday to Sunday (including weekends)
?? Shifts between 3pm to 11pm
What is our client looking for?
??? Confident communicator with the ability to handle 70+ calls daily.
?? Confident IT skills and a quick learner of multiple databases.
�? Enthusiastic and self-motivated attitude.
?? Ability to remain calm under pressure.
�? GCSE grade C or above in Maths & English.
Please note: Due to the nature of the industry full background checking will be carried out upon a successful offer to include; credit check and DBS will be carried out for successful candidates.
Don't Miss Out - Apply Today Embark on a thrilling journey and be the driving force behind exceptional customer experiences�??? #DriveYourSuccess #CustomerAdvisors #GlobalOpportunity
For your information
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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