BMW Roadside Repair Technicians
7 days ago
Job Summary
AWS Assistance UK Ltd is seeking a skilled and experienced Roadside Vehicle Technician to join our high-performing national roadside assistance team. As a Roadside Vehicle Technician, you will be responsible for providing a first-class service to ensure our BMW customers can get back on the road safely and in a timely fashion.
Key Responsibilities
- Diagnose and repair vehicles at the roadside using various technologies and diagnostic systems.
- Undertake or arrange recovery of vehicles when they require dealer workshop attention.
- Provide excellent customer service skills to ensure customer satisfaction.
- Work independently and as part of a team to achieve targets and goals.
- Participate in ongoing training and development to improve technical skills and knowledge.
Requirements
- Experience as a vehicle or roadside technician.
- Diagnostic equipment experience.
- Excellent fault finding and repair skills.
- Excellent customer facing skills.
- Good level of IT competence.
- Full drivers' licence.
- Flexibility and adaptability to changing circumstances.
Qualifications
- Manufacture apprenticeship or equivalent City & Guilds Technician Certificate Parts I and II NVQ/B-Tech diploma.
Benefits
- Competitive annual leave.
- Contribution to a company pension scheme.
- Access to a range of discounts on Allianz products.
- Vouchers and discounts for high street and online retailers.
- Private Medical Cover.
- Annual Flu vaccination.
- Annual Eye Care vouchers.
- Discounted travel/pet/musical/home/car Insurance.
- Roadside Assistance free after 6 months' probation.
- Up to three paid days for Corporate Social Responsibility.
What We Offer
AWS Assistance UK Ltd is a world leading B2B2C specialist and expert in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection and care. We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
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