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Operations Assistant

2 months ago

City Of London, United Kingdom OpticoreIT Full time

OpticoreIT is a specialized IT services consultancy providing Network Solutions to a wide range of clients, from Large Enterprises to FTSE 100 companies across various industries like Finance, Media, and Telecommunications.

We are looking for an Operations Assistant to join our team in a hybrid role that involves working from the HQ office in the City of London area 1-2 days a week.

This opening has arisen due to company growth and will involve supporting Operations and Sales functions internally at Opticore.

What you'll be responsible for:

  • Managing team mailboxes, responding to requests, and escalating when needed
  • Assisting with onboarding and offboarding processes for new joiners and leavers
  • Organizing internal and external events such as company parties
  • Engaging with different teams and providing assistance as necessary
  • Collaborating on Client and Supplier quotes, orders, and issue escalation
  • Creating and monitoring projects in the ERP system and handling Client reporting
  • Supporting the team with Internal sales reports and analytics
  • Managing Client and Supplier onboarding processes
  • Overseeing office operations and addressing requests
  • Creating internal communications for 'social media'

Requirements for the role:

  • 1-2 years of proven experience in Operations, Sales Support, or Business administration
  • High proficiency in Microsoft Office, especially Excel and Word
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Capability to work independently, problem-solve effectively, and collaborate with others
  • Tact and diplomacy in handling confidential matters
  • Enthusiasm for process improvement and innovation
  • Positive attitude, eagerness to learn, and thrive in a dynamic environment

What you'll receive:

  • Pension contributions
  • Private healthcare
  • Private dental benefits
  • Company Bonus Scheme
  • Enhanced parental leave policies
  • Various workplace schemes including nursery, tech, EV, and Cycle to work
  • Team and Company Socials
  • Employee Assistance Program

If you believe you're the right fit for the Opticore team, send your CV for review with REF: RO489

Diversity:

OpticoreIT values diversity and promotes equal opportunities. We actively seek a diverse and inclusive workforce, encouraging candidates to request any necessary adjustments during the application or interview process by reaching out to our recruitment team.

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