Helpdesk Administrator

1 week ago


Sheffield, Sheffield, United Kingdom Multi-Trades Recruitment Full time

Multi Trades Recruitment is looking for an experienced Planner / Administrator for a job based in Sheffield area to work within the planning department of a Facilities Management company.


About The Job:

The role is an amalgamation of planning & general administration within a large Facilities Management company.

Planning:

  • The role of the Planner monitors and administers the scheduling of work for the engineers and operatives who are working on the regeneration of various areas of the city.
  • Arranging jobs & ensuring engineers attend.
  • Planning appointments to follow up on various work if needed.
  • Invoice admin & POs.
  • Liaison with clients & customers.

Administration:

  • Ensure administrative tasks are completed promptly and ensure the branch effectively communicates in all aspects.
  • General administration of daytoday tasks on the contract.
  • Data entry.
  • Record, investigate and close out all issues, concerns, and/or complaints.
  • Booking meeting rooms.
  • Ordering stationery.
  • To respond to the changing needs of the customer, ensuring a positive customer service experience.
  • Minute/notetaking in meetings.

Schedule:

  • Monday
  • Friday (9am 5pm)
- £13.07p/h + Holiday pay.

  • Weekly pay.

About You:

  • We are looking for people who can come on board & hit the ground running, therefore we are actively looking for people with the following skill set:
  • Highly Organized.
  • Microsoft Office & data entry.
  • High level of verbal and written communication skills.
  • Good interpersonal skills.
  • A team player who can support and promote corporate objectives.
  • Strong communication skills.
  • Experience in supporting operational teams.
  • Experience in planning, organizing, and prioritizing workload, whilst maintaining high levels of accuracy.
A DBS certificate would be preferred, although this is not essential to the role. If you do not hold one, it would need to be applied for before obtaining the role.

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