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Project Support Officer
3 months ago
To be responsible for providing a support service to projects within the Integrated Change Team, identify solutions & resolving day-to-day project administration problems, acting as first point of contact for project enquiries, supporting project meetings and undertaking basic facilitation.
Maintains project documentation, trains newly appointed staff and supports others in project tools and documentation.KEY RESULT AREAS:
Be responsible for providing and coordinating a comprehensive support service to projects, including general administration, project scheduling and basic facilitation using agreed service improvement tools and techniques.
Utilise significant personal initiative to deal with project issues on behalf of the Service Improvement team and process matters arising on a daily basis, taking appropriate action to ensure urgent issues are dealt with appropriately.
To lead on agreed aspects or stages of a project as directed and supported by the Change Programme Manager/project manager.
Communicate complex information clearly and effectively within the project team and others using a range of influencing and negotiating skills, receiving, handling and forwarding as necessary incoming and outgoing correspondence.
Maintain project procedures, to effect the efficient operation of the project support facility, including the development and maintenance of the Project Information and Management systems, monitoring progress of business cases and service improvement projects.
For full job description, please see attached supporting documents