Current jobs related to Estimator / Order Coordinator - Nelson, Lancashire - Chantelle Lighting
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob SummaryThe Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.Key ResponsibilitiesTask management and coordinationOrder management and resolutionTechnical support and adviceLiaising with...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob SummaryThe Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.Key ResponsibilitiesTask management and coordinationOrder management and resolutionTechnical support and adviceLiaising with...
-
Provisioning Coordinator
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...
-
Provisioning Coordinator
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob DescriptionJob Title: Provisioning CoordinatorCompany: Daisy Communications LimitedResponsibilitiesManage and coordinate the provisioning process to ensure timely and accurate delivery of services to customers.Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating complex problems to senior team...
-
Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob DescriptionJob Title: Provisioning CoordinatorCompany: Daisy Communications LimitedResponsibilitiesManage and coordinate the provisioning process to ensure timely and accurate delivery of services to customers.Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating complex problems to senior team...
-
Order Fulfillment Specialist
1 month ago
Nelson, Lancashire, United Kingdom Daisy Communications Full timeSalary: £22,308.00 per annumLocation: Nelson, LancashireWorking Hours: Monday to Friday 8:30/9:00-17:00/17:00Position Overview:The Order Fulfillment Specialist is responsible for overseeing the entire order management process from initiation to resolution.Key Responsibilities:Manage tasks efficiently.Conduct welcome and confirmation communications via calls...
-
Order Fulfillment Specialist
1 month ago
Nelson, Lancashire, United Kingdom Daisy Communications Full timeSalary: £22,308.00 per annumLocation: Nelson, LancashireWorking Hours: Monday to Friday 8:30/9:00-17:00/17:00Position Overview:The Order Fulfillment Specialist is tasked with overseeing the entire order process from initiation to resolution.Key Responsibilities:Manage tasks efficiently.Conduct welcome and confirmation communications.Provide first-line...
-
Order Fulfillment Specialist
1 month ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeKey Responsibilities Efficient management of tasks. Conduct welcome and confirmation communications via calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related inquiries and...
-
Order Fulfillment Specialist
3 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeKey Responsibilities Manage and oversee task assignments efficiently. Conduct welcome and confirmation communications through calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related...
-
Order Fulfillment Specialist
1 month ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeKey Responsibilities Manage and oversee task assignments efficiently. Conduct welcome and confirmation communications through calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related...
-
Order Fulfillment Specialist
3 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeKey Responsibilities Efficient management of tasks. Conduct welcome and confirmation communications via calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related inquiries and...
-
Provisioning Coordinator
7 days ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, coordinating with customers and suppliers, and ensuring timely and accurate delivery of services.Key ResponsibilitiesManage and...
-
Provisioning Coordinator
7 days ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, coordinating with customers and suppliers, and ensuring timely and accurate delivery of services.Key ResponsibilitiesManage and...
-
Provisioning Coordinator
1 day ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, coordinating installations, and providing exceptional customer service.Key ResponsibilitiesManage orders from receipt to completion,...
-
Provisioning Coordinator
2 days ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, coordinating installations, and providing exceptional customer service.Key ResponsibilitiesManage orders from receipt to completion,...
Estimator / Order Coordinator
3 months ago
The Estimating/Coordinating role is a vital member of the Chantelle team, responsible for delivering in all areas and aspects of producing quotations which vary in size and complexity and seeing a successful order through to delivery.
The estimator aspect of the role is to identify labour, material, and time requirements by studying proposals and specifications from the client and engaging with internal teams to understand manufacturing and component requirements.
This also involves working within client's budgets and timescales and offering not only Chantelle's products but also alternative products.The project coordinator aspect of the role is responsible for seeing through their won orders and delivering in all areas of leading, organising and controlling project activities, under the direction of senior team members & management.
Both roles require an excellent customer service ability, to ensure customers are communicated with throughout. Firstly, to ensure we meet their budgets and design specifications through quotations.Secondly, to ensure Chantelle Lighting deliver the promise made through on time production, supply chain management by achieving in time deliveries for all orders.
SKILLS & ATTITUDES
- Proactive and professional approach to all tasks
- Have good order management and teamwork skills
- Work well under deadlines and have time management skills
- Must be willing to work within a highpressure environment.
- Must display a "can do "attitude.
- Must be able to multitask as there will be multiple enquiries/orders to be managed at any one time.
- Overtime will be expected during busy periods and to ensure deadlines and targets are met and customer service standards are adhered to.
- Must be computer literate (Excel, Word & Outlook).
- Accept responsibility and accountability for enquiries/orders assigned to them or sent directly to them from customers.
- Must ensure everything possible is done to turn an enquiry/quotation into an order at every opportunity.
- Quoting in manufacturing industry.
- Able to meet deadlines and all target dates set by the customer, office manager and production supervisor throughout the enquiry and project (advising the customer and internal teams of any delays).
DAILY RESPONSIBILITIES
- Excellent communication to ensure customer service levels are kept to a very high standard with the customer at all times. This also includes communication with site contractors. To effectively and accurately communicate relevant project information to the client is crucial.
- To ask all relevant questions at the earliest opportunity to the client to ensure a quotation can be started and returned as quickly as possible to meet deadlines, not only for the client but for deadlines determined by managers in which an enquiry should be returned.
- Also, to ask all relevant questions at the earliest opportunity to client to ensure production can begin to meet deadlines.
- To extract relevant information from specifications and site drawings provided by customers ensuring all items are priced for or in the occurrence we cannot price for something this must be communicated with the customer.
- To produce manuals/presentations for clients in the event alternative products to their specifications have been offered.
- Whilst gathering quotations for parts/materials/products from external suppliers that the most competitive price is always achieved. All information must be documented and kept on the internal system, NetSuite.
- Produce official quotations once all information has been gathered.
- To chase clients for completed quotations to ensure we are up to date with all outstanding enquiries and whether they have been won, lost, on hold etc. With a view to win all quotations, must provide opportunity to discuss with management if further discount or shorter lead times could be offered in order to win the order.
- To be involved in design meetings once an enquiry has been ordered for your input into how it has been priced and detail regarding concepts of manufacture.
- To produce documentation for new and existing products for each order using the template documents and systems in place.
- Issue Purchase Orders for component parts within their remit, chase orders and chase other members of staff who also issue orders for their project. Overall ensuring that all parts arrive within the target deadlines so that manufacture can begin within the target deadlines given to the production team.
- Assist the Project Team in the review of supplier quotations to ensure that only fair and reasonable pricing is recommended for approval. To ensure to keep in mind that the best price possible is strived for during all ordering tasks.
- Create sales orders for invoicing and booking out component parts purposes.
- Create project manuals for both the file and the production supervisor including images and reference numbers.
- To provide clear, accurate and up to date information and
