Order Fulfillment Specialist

1 month ago

Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time
Key Responsibilities
  • Manage and oversee task assignments efficiently.
  • Conduct welcome and confirmation communications through calls and emails.
  • Provide initial support for installation inquiries.
  • Ensure precise entry of order information across all platforms.
  • Collaborate with customers, business partners, resellers, and suppliers to address order-related inquiries and modifications.
  • Offer technical guidance to customers, business associates, resellers, and internal teams.
  • Facilitate the placement of various order types on Openreach and other supplier systems.
  • Coordinate job schedules and arrange for engineer appointments.
  • Address and resolve order rejections promptly.
  • Engage with customers, business partners, and suppliers to troubleshoot issues and provide consistent updates.
  • Initiate and resolve provisioning escalations and faults efficiently.
  • Verify that all accounts are properly established and billing is accurate.
  • Organize and execute all tasks to completion within designated timelines.
  • Adhere to established procedures and deliver exceptional customer service to maximize satisfaction.
  • Work towards achieving set KPIs, goals, and objectives.
  • Maintain comprehensive updates in all systems for each action and customer interaction.

Qualifications

  • Exceptional telephone communication skills.
  • Ability to independently manage workload effectively.
  • Familiarity with Microsoft Office applications.
  • A proactive and positive approach to work and personal growth.
  • Strong verbal and written communication abilities.

Additional Information

What Benefits Does Daisy Offer?

At Daisy, our philosophy is straightforward: the more effort you invest, the greater the rewards.

We have received a 2 Star accreditation from the Sunday Times Best Companies and have been recognized as the UK's leading Telecoms company in 2023.

Here are some of the advantages we provide:

  • 25 days of annual leave, in addition to public holidays, plus an extra day for each year of service, up to a maximum of 30 days.
  • A £500 referral bonus scheme.
  • Opportunities for professional development to help you achieve your personal objectives.
  • Eye care vouchers and discounted Medicash membership.
  • Special mobile deals for you and your family or friends.
  • Access to discounts and savings at over 1,200 retailers.
  • An additional day off for your birthday or wedding.

#LI-Onsite

  • Order Fulfillment Specialist

    1 month ago

    Nelson, Lancashire, United Kingdom Daisy Communications Full time

    Salary: £22,308.00 per annumLocation: Nelson, LancashireWorking Hours: Monday to Friday 8:30/9:00-17:00/17:00Position Overview:The Order Fulfillment Specialist is responsible for overseeing the entire order management process from initiation to resolution.Key Responsibilities:Manage tasks efficiently.Conduct welcome and confirmation communications via calls...

  • Order Fulfillment Specialist

    1 month ago

    Nelson, Lancashire, United Kingdom Daisy Communications Full time

    Salary: £22,308.00 per annumLocation: Nelson, LancashireWorking Hours: Monday to Friday 8:30/9:00-17:00/17:00Position Overview:The Order Fulfillment Specialist is tasked with overseeing the entire order process from initiation to resolution.Key Responsibilities:Manage tasks efficiently.Conduct welcome and confirmation communications.Provide first-line...

  • Order Fulfillment Specialist

    1 month ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Key Responsibilities Efficient management of tasks. Conduct welcome and confirmation communications via calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related inquiries and...

  • Order Fulfillment Specialist

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Key Responsibilities Efficient management of tasks. Conduct welcome and confirmation communications via calls and emails. Provide initial support for installation inquiries. Ensure precise entry of order information across all platforms. Collaborate with customers, business partners, resellers, and suppliers to address order-related inquiries and...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...

  • Provisioning Apprenticeship Specialist

    22 hours ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship Specialist to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical support, and ensuring seamless customer experiences.Key ResponsibilitiesManage and coordinate order...

  • Provisioning Apprenticeship Specialist

    19 hours ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship Specialist to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical support, and ensuring seamless customer experiences.Key ResponsibilitiesManage and coordinate order...

  • Provisioning Coordinator

    3 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThis Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.Key...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThe Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.Key ResponsibilitiesTask management and coordinationOrder management and resolutionTechnical support and adviceLiaising with...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThe Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.Key ResponsibilitiesTask management and coordinationOrder management and resolutionTechnical support and adviceLiaising with...

  • Provisioning Coordinator

    3 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job Description**Job Title:** Provisioning Coordinator**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.Key...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job DescriptionJob Title: Provisioning CoordinatorCompany: Daisy Communications LimitedResponsibilitiesManage and coordinate the provisioning process to ensure timely and accurate delivery of services to customers.Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating complex problems to senior team...

  • Provisioning Coordinator

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job DescriptionJob Title: Provisioning CoordinatorCompany: Daisy Communications LimitedResponsibilitiesManage and coordinate the provisioning process to ensure timely and accurate delivery of services to customers.Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating complex problems to senior team...

  • Provisioning Specialist

    2 days ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical support, and ensuring seamless customer experiences.Key ResponsibilitiesManage orders from receipt to...

  • Provisioning Specialist

    2 days ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical support, and ensuring seamless customer experiences.Key ResponsibilitiesManage orders from receipt to...

  • Data Management Specialist

    3 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

    Job SummaryThe Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.Key ResponsibilitiesTask management and coordinationOrder processing and fulfillmentTechnical support and adviceLiaison with...

  • Provisioning Apprenticeship Specialist

    2 weeks ago

    Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time

    Job SummaryWe are seeking a highly motivated and organized Provisioning Apprenticeship Specialist to join our team at Daisy Communications Limited. As a Provisioning Apprenticeship Specialist, you will be responsible for managing tasks, coordinating with customers and business partners, and providing technical advice to ensure seamless order processing and...