Provisioning Coordinator

2 months ago

Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time
Job Description

**Job Title:** Provisioning Coordinator

**Job Summary:** We are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a Provisioning Coordinator, you will be responsible for managing orders, providing exceptional customer service, and ensuring seamless technical support.

Key Responsibilities:
  • Manage and coordinate orders from receipt to completion, ensuring accurate and timely processing.
  • Provide top-notch customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure efficient order processing and resolution of technical issues.
  • Develop and maintain strong relationships with customers, business partners, and suppliers to ensure smooth order fulfillment.
  • Stay up-to-date with industry developments and best practices to continuously improve order management processes.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft packages and ability to learn new systems quickly.
  • Positive attitude, with a strong commitment to customer satisfaction and continuous improvement.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
  • Professional development opportunities, including training and mentorship programs.
  • A collaborative and inclusive team culture, with a focus on customer satisfaction and excellence.

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