Provisioning Coordinator

2 weeks ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Summary

The Provisioning Coordinator will be responsible for managing orders from setup to resolution, ensuring accurate input of order details onto all systems, and providing technical advice to customers and internal staff.

Key Responsibilities

  • Task management and coordination
  • Order management and resolution
  • Technical support and advice
  • Liaising with customers, business partners, and suppliers
  • Placement of orders on Openreach and other supplier portals
  • Coordinating jobs and arranging engineer visits
  • Dealing with order rejections and escalations
  • Providing regular updates and resolving issues
  • Ensuring all systems are kept fully updated

Requirements

  • Excellent telephone manner and communication skills
  • Ability to manage own workload and prioritize tasks
  • Previous experience of Microsoft packages
  • Positive attitude towards work and personal development

Benefits

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
  • £500 referral scheme bonus
  • Professional development opportunities
  • Eye care vouchers and discounted Medicash membership
  • Sim deals for employees and their families
  • Access to discounts and savings at over 1,200 retailers

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