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Provisioning Coordinator

2 months ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Summary

This Provisioning Coordinator role is a key position within Daisy Corporate Services Trading Limited, supporting the Project Integration Manager with order management for ongoing projects. The successful candidate will be responsible for ensuring seamless order processing, customer satisfaction, and effective communication with stakeholders.

Key Responsibilities

  • Manage and coordinate order processing, ensuring timely and accurate completion.
  • Provide exceptional customer service, responding to queries and resolving issues in a professional and courteous manner.
  • Liaise with customers, business partners, and suppliers to resolve order-related queries and provide regular updates.
  • Coordinate with internal teams to ensure efficient order processing and resolution of any issues.
  • Monitor and report on key performance indicators (KPIs) to ensure order management efficiency and customer satisfaction.
  • Stay up-to-date with company procedures and policies, ensuring compliance and adherence to standards.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Proven experience in order management, customer service, or a related field.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to analyze and resolve complex issues.
  • Proficiency in Microsoft packages and other relevant software.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.