Mobile Provisioning Coordinator

1 month ago


Nelson, Lancashire, United Kingdom Daisy Communications Full time

Job Title: Mobile Provisioning Coordinator

Job Summary:

We are seeking a highly skilled Mobile Provisioning Coordinator to join our team at Daisy Communications. As a key member of our provisioning team, you will be responsible for managing orders, providing technical advice, and ensuring seamless customer experiences.

Key Responsibilities:

  • Manage orders from receipt to completion, ensuring accurate input of details onto all systems.
  • Provide technical advice to customers, business partners, and internal staff, resolving queries and issues efficiently.
  • Liaise with customers and business partners to resolve issues and provide regular updates.
  • Co-ordinate jobs with end users, ensuring timely completion and high-quality results.
  • Deal with order rejections, escalating issues as necessary to ensure customer satisfaction.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to manage own workload and prioritize tasks effectively.
  • Experience with Microsoft Products (Excel, PowerPoint, Word) and previous experience working in Mobile (preferred but not essential).

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive team environment.


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