Mobile Provisioning Coordinator
1 month ago
Job Title: Mobile Provisioning Coordinator
Job Summary:
We are seeking a highly skilled Mobile Provisioning Coordinator to join our team at Daisy Communications. As a key member of our provisioning team, you will be responsible for managing orders, providing technical advice, and ensuring seamless customer experiences.
Key Responsibilities:
- Manage orders from receipt to completion, ensuring accurate input of details onto all systems.
- Provide technical advice to customers, business partners, and internal staff, resolving queries and issues efficiently.
- Liaise with customers and business partners to resolve issues and provide regular updates.
- Co-ordinate jobs with end users, ensuring timely completion and high-quality results.
- Deal with order rejections, escalating issues as necessary to ensure customer satisfaction.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to manage own workload and prioritize tasks effectively.
- Experience with Microsoft Products (Excel, PowerPoint, Word) and previous experience working in Mobile (preferred but not essential).
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive team environment.
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