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Facilities Assistant
3 months ago
Opportunity:
Brunswick Group is a leading strategic advisory firm: a global partnership with 27 offices across the world.
Founded in 1987, Brunswick has grown organically, operating as a single profit centre - allowing us to respond seamlessly to our clients' needs, wherever they are in the world.
Brunswick Group includes Brunswick Creative, a digital and creative agency, as well as Brunswick Arts, an arts-focused consultancy.Brunswick Group is now looking to hire a Facilities Assistant to be based in its London office.
Key Responsibilities:
- General repairs and building maintenance including light bulb replacement, furniture repairs, hanging pictures and basic plumbing duties.
- Daily replenishment of kitchens
- Daily housekeeping checks, rectifying issues where possible and/or escalating to the Facilities Manager and/or the relevant contractors/suppliers.
- Placing call outs and working with contractors for office repair and refurbishment items in conjunction with Facilities Manager
- Managing site visits and acting as supplier point of contact.
- Logging and chasing work orders.
- Managing supplier invoices and approvals
- Ordering supplies, for example electrical, DIY and food delivery
- Maintaining security passes and fobs for access control and intruder alarm systems and creating reports, when necessary
- Assistance in office moves and furniture moves as and when required.
- Daily/weekly inspections for general tidiness and cleanliness
- Covering Switchboard when required
- Carrying out the weekly fire alarm test and keeping records up to date
- Periodic assistance in carrying out Health & Safety checks.
- Ensure all incoming and outgoing post/courier packages are dealt with in appropriate timescale.
- Replenishing toner cartridges
- Reviewing CCTV footage when there is an incident, and managing footage as necessary.
- Other duties as instructed by the Facilities Manager, and to cover colleagues in the Facilities team during periods of leave.
- OOH work will be required at times (evenings and weekends). Overtime will be paid.
Knowledge, Skills, and Competencies:
- Professional attitude, tone and welcoming manner
- The ability to work effectively as part of a team
- Proven experience within a strong customer service environment
- Basic Maintenance and DIY abilities
- High quality interpersonal skills, with good written and spoken communication skills
- Selfdisciplined and able to work on own initiative with the ability to make decisions without referral to line manager
- Computer literacy, including competence with the Microsoft Office suite including Word and Outlook, Basic Excel
- Knowledge of Facilities both Hard and Soft services (Desirable)
- Knowledge of Health & Safety standards (Desirable)
Our Benefits:
In addition to life assurance, group income protection, and employer pension contribution, we offer:
- Annual discretionary bonus
- 25 days' annual leave, excluding bank holidays (plus your Birthday off)
- Private medical cover and employee assistance programme
- Familyfriendly policies
- Complimentary artisan coffee, tea and snacks, served by our own barista
- Daily breakfast in the café
- Lunch & Learn training sessions
- Cycle 2 work scheme and season ticket loans
- Flexible working, including support with your home working environment
- Eye care, including annual eye tests
- Regular social, cultural and charitable activities
- A comprehensive training and development curriculum
- Give as you Earn
- Menopause Policy
Our Commitment to Diversity, Equity and Inclusion:
Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success.
Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people.
By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients.
Brunswick is an equal opportunities employer and our Equal Opportunities Policy is available on request.About Brunswick Group:
Brunswick is a critical issues firm.
We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders.
Our purpose is to help our clients play their role in the world more successfully.We help the leaders of the world's great value-creating organizations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large.
Brunswick is one firm globally, operating as a single profit centre. This allows us to respond seamlessly and effectively to clients' needs wherever they are in the world.Background:
Founded in London in 1987, Brunswick's global partnership has grown organically to 27 offices in 18 countries. We began as a M&A and financial communicat
