Clerical Support

1 week ago


Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

We are currently looking for enthusiastic, self-motivated and flexible person to join our Outpatient team at Gloucestershire Hospitals NHS Foundation Trust.


The post is based at Cheltenham General Hospital, however the role may require cross site support as needed (please note we do have a free bus for staff that goes between sites on a regular basis).


We are looking for someone who has a keen attention to detail, excellent IT and communication skills and a friendly can do attitude.

Previous Applicants Need Not Apply.

Administer the outpatient room scheduling system (Bookwise) and assist the nursing team to allocate outpatient activity effectively.


Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK.

We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.


  • Administer the Outpatient Room scheduling system for CGH, ensuring this data is accurate and available electronically for all users.
  • Monitor staff level requirements for clinics and notify nurse managers of any conflicting nursing/room needs.
  • Demonstrate excellent communication skills by responding to staff requests appropriately and within a timely manner.
  • Analyse and deal with routine nonclinical issues, using Trust policy and own initiative under the guidance of AGM and GM.
  • Prioritise workload to ensure the needs of the service are met with regards to room usage.
  • Ordering of consumables via our in house procurement system.
  • Provide general and adhoc administration/clerical support to the department to enable efficient and safe delivery of clinical care.

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