HMRC - Review Officer

4 weeks ago

Nottingham, United Kingdom HMRC Full time

TO apply direct for this role please use this link:- (url removed)>

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

About SOLS

Across Solicitor's Office and Legal Services (SOLS) we provide legal services to the whole of HMRC. This includes:

  • The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.
  • The conduct of tribunal and civil litigation on a full range of services.
  • Work on new legislation.
  • Drafting of statutory instruments and other legal documents.
  • Legal advice to ExCom and staff.

We also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC.

Job description These vacancies are for Review Officers in Solicitor s Office and Legal Services (SOLS). The successful applicants will be part of a Late Penalties Reasonable Excuse Team of Band AOs in Nottingham. The post requires strong decision making and communication skills and the ability to adapt to differing business needs. Person specification

What will the successful candidate be doing?

You will be conducting statutory reviews on late penalty appeals. This means you will be looking at the reasonable excuse customers/traders send in to appeal against penalties given for not submitting returns or payments on time. Using the Litigation and Settlement Strategy and guidance you will produce accurate and timely review decisions based on the reasonable excuse and respond fully to the customer. This is a desk-based role where you will interrogate HMRC held records, analyse, and make appropriate amendments to databases and IT systems. You will work with both internal and external stakeholders.

  • Great Communication Skills both written and verbal
  • Ability to use your own judgement to make effective decisions.
  • Ability to handle a fast-paced flexible, changing working environment.
  • Can-do attitude and ability to adapt to differing business needs.
  • Proficiency in Maths and English and the ability to deal with basic calculations.
  • Be a team player to collaborate and support your colleagues.

Further Information

HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

There may be a need to travel across the UK with occasional overnight stays being required and there may be a need for occasional travel for business purposes.

This vacancy is only available at the specified location, alternative locations are not available.

Your office location is contractual so if you are successful, there is an expectation that you will attend that office location as required by the business. You need to consider how you will meet this requirement before you apply and discuss any concerns with the vacancy holder before accepting any role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
Benefits Alongside your salary of £25,082, HM Revenue and Customs contributes £6,772 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

  • Pension - We make contributions to our colleagues Alpha pension equal to at least 27% of their salary.
  • Family friendly policies.
  • Personal support.
  • Coaching and development.

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