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Sales Support Administrator

4 months ago

Brentford Greater London, United Kingdom neoci Full time €25,000 - €27,000

Our client is a dynamic leader in [industry, e.g., digital solutions, telecommunications] known for innovative products and excellent customer service. As we continue to grow, we are looking to expand our team with a Sales Support Assistant who can support our sales strategies and enhance operational efficiencies.

This is an office based role and applicants must be able to reliably commute to Brentford.

Salary for this role is between £25k - £27k.

Job Purpose:

The Sales Assistant will be a key player in supporting our Hardware sales team. This role involves administrative responsibilities, customer interaction, and streamlining the sales processes. The ideal candidate will have strong organisational skills, a proactive attitude, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

  • Assist the sales team by managing schedules, filing important documents, and communicating relevant information.
  • Respond to customer inquiries and complaints promptly and professionally.
  • Ensure the adequacy of sales-related equipment or material.
  • Store and sort financial and non-financial data in electronic form and present reports.
  • Handle the processing of all orders with accuracy and timeliness.
  • Inform clients of unforeseen delays or problems.
  • Monitor the team’s progress, identify shortcomings and propose improvements.
  • Assist in the preparation and delivery of promotional materials and presentations.
  • Maintain and update sales and customer records.
  • Communicate important feedback from customers internally.
  • Ensure sales targets are met and report any deviations.

Skills and Qualifications:

  • Proven experience as a Sales Assistant, Sales Coordinator, or similar role.
  • Understanding of sales principles and customer service practices.
  • Proficiency in MS Office (particularly MS Excel).
  • Working knowledge of customer service software, databases, and tools.
  • Awareness of industry’s latest technology trends and applications.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize daily workload.