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Customer Service Advisor
3 months ago
FRENCH SELECTION (FS)
Customer Service Administrator (6 month contract)
Salary: up to £25,000 per annum
Location: Rosyth, Scotland
Hybrid working 3 days in the office
6 month Fixed Term Contract
Ref: 8127CSA1
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8127CSA1
Website: www.french-selection.co.uk
A well-established provider in the scientific field.
Main duties:
To provide excellent customer service and administrative support.
The Role:
- To monitor the group email address and forward enquiries on appropriately
- To process returns and refunds
- To assist with the preparation of documents and reports
- To monitor delivery and tracking information and keep the customer informed
- To assist with processing orders in the system
The Candidate:
- Previous experience in customer service – Desirable
- Able to work in a fast-paced environment
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate