End Point Product Owner

Welcome to KFC

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

Join us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

The End Point Product Manager will work with the Infrastructure & Security Manager to ensure the normal day to day operation of KFC UK&I End Point environment. This includes the day-to-day management of end points in over 1000 KFC restaurants throughout the UK and Ireland using Microsoft Intune, Beyondtrust and Defender for End Point.

The End Point Product Manager will contribute towards and deliver the end point strategy for KFC UK&I.The strategy will be realised through the mentoring and leadership of a team of end point analysts, who together will be responsible for ensuring all KFC UK&I end points are managed and compliant with relevant YUM global policies.

This role will provide technical oversight and management of our key strategic partners. This will be achieved by working with KFC UK&I, global head office team and third-party vendors planning, designing, and developing solutions to assist with the business and end point strategy.

What you’ll do

Endpoint Strategy:

• Develop and implement a comprehensive end point strategy aligned with organizational goals and industry best practices.
• Continuously evaluate, assess, and implement the best applicable deployment method for end point images and software.

Team Management:

• Build and manage an inclusive team of subject matter experts to enable realisation of the end point strategy.
• Mentor and encourage a high performing team.

Patch Management:

• Lead and develop patch management cycles and processes across all end point types.
• Collaborate with other product managers to prove update stability using lab/dev environments where possible before releasing to the estate.

Endpoint Protection:

• Implement and manage end point protection solutions, including antivirus, anti-malware, and intrusion detection systems.
• Conduct regular vulnerability assessments and patch management for end point devices.

Policy and Compliance:

• In collaboration with the Security & Compliance Manager, ensure compliance with industry standards, regulations, and internal security policies.

Security:

• Provide training and awareness programs to educate employees on end point security best practices.
• Foster a security-conscious culture within the organization.

Reporting:

• Generate regular reports on end point security performance, incidents, and compliance.

Team Collaboration:

• Provide training and awareness programs to educate employees on end point management best practices.
• Collaborate with cross-functional teams to integrate security controls and practices into the overall IT infrastructure.
• Mentor and provide guidance to members of the infrastructure and security team.

What we’d love from you

EXPERIENCE:

• Post graduate Diploma, Masters, Level 7 degree in strategy or leadership
• Strong Project management with proven supplier management skills
• Cross functional management and implementation skills
• Proven experience in managing endpoint security solutions, with a strong focus on Microsoft Intune.
• Demonstrated expertise in end point management technologies, threat detection, and incident response.
• Familiarity with industry standards and regulations (e.g. NIST, CIS, GDPR, HIPAA, ISO27001).
• Excellent communication skills and the ability to collaborate effectively with diverse teams.
• Strong analytical and problem-solving skills.
• Experience of managing and mentoring a high performing team.

If you are a dedicated end point security professional with exceptional Intune skills and a passion for protecting critical assets, we encourage you to apply for this role. Join our KFC Infrastructure and Security Team and play a pivotal role in safeguarding our organization's digital assets.

ABOUT YOU:

• Strong interpersonal, written, and oral communication skills. 
• Able to conduct research into Infrastructure and networking issues and products as required. 
• Ability to present ideas in user-friendly language. 
• Highly self-motivated and directed, with keen attention to detail. 
• Proven analytical and problem-solving abilities. 
• Able to effectively prioritise tasks in a high-pressure environment. 
• Strong customer service orientation. 
• Experience working in a team-oriented, collaborative environment. 
• Ability to work unsupervised

Be Original.

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

• Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
• Generous pension with up to 11% company contribution.
• ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
• Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
• You can buy or sell up to 5 extra days of your core annual leave allowance each year.
• After 5 years’ service, annual holiday allowance increases to 30 days.
• Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
• Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
• Private healthcare, including access to Digital GP, with the option to increase to include family cover.

Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

• Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
• Study Support may be available for job-related qualifications.
• Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
• Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.

Our Commitment to You

Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.

We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.

To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you when you apply.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.