Product Owner

5 months ago

Woking, United Kingdom KFC UK & I - Technology Full time

**WHO ARE KFC?**

Colonel Harland Sanders opened the first KFC in Corbin, Kentucky in 1938. He started with one store, 11 herbs and spices, and an idea. From there our incredible brand and product grew to what it is today.

KFC first came to the UK in 1965 with our first restaurant in Preston, Lancashire. Today we are a billion-pound business with over 900 restaurants run by our 28,000 restaurant team members. Our headquarters are based at the Restaurant Support Centre (RSC) in Woking, Surrey - a 24-minute train from Waterloo. Of the c.900 restaurants in the UK, 900 of our restaurants are owned and operated by 40 franchise partners; the remaining 50 are company owned and run.

We are proud to have received a number of accolades in recognition of our commitment to our employees, including being named as Britain’s Top Employer three years running. To work for KFC is to be part of one big family.

**MORE ABOUT THE ROLE**

At KFC, our platform has constantly evolved to make it as easy as possible to order our great chicken. We brought our development in-house few years ago which has helped to drive collaboration and innovation. Here at KFC, we empower people to be their best selves, make a difference and have fun.

The pandemic has accelerated the Digital Transformation of KFC. From a Chicken and Chips restaurant business, it has become a Click business with multiple digital channels for customers to order and receive their favourite chicken treats, whether that be through our app to collect service via the front counter or drive-thru, in-store kiosk integrations, or fully integrated aggregator delivery (Deliveroo, JustEat, UberEats etc) and there’s more to come

Whilst we’re one of the world’s biggest and most loved brands, we’re still a small tech team of people (and growing) so it’s a great environment to get exposure to lots of different projects.

If you are the nerdy one, then you can peek into our tech stack here.

**KEY JOB FUNCTIONS INCLUDE**:

- Understanding our operations including “Understanding by doing”
- Be a champion of our customers and our wider KFC team members
- Defining and benchmarking the customer journey
- Collaborating with stakeholders and prioritizing requirements; balancing the tactical with the strategic in addition to differing needs of stakeholders
- Working with the development teams to deliver on the product roadmap
- Ensuring that the product delivers value to customers and meets their needs
- Defining the product vision and strategy and ultimately executing against the company, digital and value stream visions.

**WHAT WE WOULD LOVE FROM YOU**

**EXPERIENCE**
- Strong experience building and maintaining trust and influence within the team and with stakeholders across the business.
- 5+ year’s experience in digital technology with a minimum of 2 years as a Product Owner
- Desirable: Scrum.org PSPO I and II; experience of Scrum scaling frameworks such as LeSS, Nexus and Flow
- Technical aptitude and experience of digital / cloud technologies; bonus points for experience in our stack components; which includes AWS Serverless, SNS, SQS, Step Functions, Lambdas, Javascript React, React Native & Node, Drupal, Postgres)
- Good technical understanding - you don’t need to be able to code but you need to know enough to have healthy debates with our brilliant developers and architects
- Exceptional problem-solving and analytical skills, with the ability to react to change and easily determine next steps without sacrificing the long-term vision.
- Innate curiosity about how everything works and each part fits together and the ability to easily share that with others.
- Natural at keeping all relevant parties informed and has excellent communication skills (verbal and written)
- Ability to break complex challenges and situations into component parts, analyse information quickly, spot patterns from various info sources and offer multiple, creative solutions when presented with a problem. Strong understanding of how consumer, competitor and company factors inform business strategy and influence sales.
- Strong experience presenting to and communicating with the KFC and Digital leadership teams (and others) across the various functions using easy to understand language.

**ABOUT YOU**
- Naturally thinks commercially and is equally comfortable in discussions with the marketing team as the digital team.
- People oriented leader who leads by example and inspires trust and confidence.
- Naturally collaborative with a strong sense of ownership.
- Consistent drive for continuous improvement, leading activities that support efficiencies and improvements to experience for guests and staff at restaurants.
- Champion an environment of inclusivity and trust where people can be their best self. Creating an environment where people feel they belong, that their contributions matter and that they can reach their full potential.
- Driven to roll up the sleeves and get things done whil

  • Product Owner

    4 days ago

    Woking, Surrey, United Kingdom RSC Full time

    Unlock Your Potential as a Product OwnerAbout the RoleWe seek a skilled Product Owner to lead our data initiatives and drive our product vision forward. As a Product Owner, you will be responsible for managing flexible product roadmaps, defining data journeys, and collaborating with stakeholders to deliver exceptional value to our customers.Key...

  • Product Owner

    1 week ago

    Woking, Surrey, United Kingdom RSC Full time

    About the RoleWe are seeking a highly skilled Product Owner to join our Data and Analytics team at KFC UKI. As a Product Owner, you will be responsible for leading our data initiatives and driving our product vision forward.Key Responsibilities:Manage flexible product roadmaps that outline the steps required to bring data products to lifeDeliver exceptional...

  • Product Owner

    7 days ago

    Woking, Surrey, United Kingdom RSC Full time

    About the RoleWe are seeking a highly skilled Product Owner to join our Data and Analytics team at KFC UKI. As a Product Owner, you will be responsible for leading our data initiatives and driving our product vision forward.You will work closely with our development teams to manage the product backlog and deliver on our data product roadmaps. Your primary...

  • Product Owner

    6 days ago

    Woking, Surrey, United Kingdom RSC Full time

    About the RoleWe are seeking a highly skilled Product Owner to lead our data initiatives and drive our product vision forward. As a key member of our Data & Analytics team, you will be responsible for managing flexible product roadmaps, delivering exceptional value for our KFC and franchise community, and collaborating with stakeholders to prioritize...

  • Product Owner

    2 weeks ago

    Woking, United Kingdom RSC Full time

    Welcome to KFCTake one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe,...

  • Product Owner

    2 weeks ago

    Woking, Surrey, United Kingdom RSC Full time

    About the RoleWe are seeking a highly skilled Product Owner to lead our data initiatives and drive our product vision forward. As a key member of our Data & Analytics team, you will be responsible for managing flexible product roadmaps, delivering exceptional value to our KFC and franchise community, and collaborating with stakeholders to prioritize...

  • Digital Technology Product Owner

    5 months ago

    Woking, United Kingdom Taco Bell Full time

    **Who is Taco Bell?** Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That's rightTaco Bell has 8,200+ restaurants in over 32...

  • Digital Technology Product Owner

    5 months ago

    Woking, United Kingdom Yum! Brands Full time

    **Who is Taco Bell?** Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s rightTaco Bell has 8,200+ restaurants in over 32...

  • End Point Product Owner

    3 months ago

    Woking, United Kingdom RSC Full time

    Welcome to KFCTake one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe,...

  • Customer Management Product Lead

    4 weeks ago

    Woking, Surrey, United Kingdom KFC UK & I - Technology Full time

    Job Title: Customer Management Product OwnerAbout the Role:The Customer Management Product Owner will be responsible for the day-to-day management of end points in over 1000 KFC restaurants throughout the UK and Ireland using Microsoft Intune, Beyondtrust and Defender for End Point.Key Responsibilities:Collaborate with the Security & Compliance Manager to...

  • Customer Management Product Lead

    4 weeks ago

    Woking, Surrey, United Kingdom KFC UK & I - Technology Full time

    Job Title: Customer Management Product OwnerAbout the Role:The Customer Management Product Owner will be responsible for the day-to-day management of end points in over 1000 KFC restaurants throughout the UK and Ireland using Microsoft Intune, Beyondtrust and Defender for End Point.Key Responsibilities:Collaborate with the Security & Compliance Manager to...

  • Senior Product Strategist

    13 hours ago

    Woking, Surrey, United Kingdom IDBS Full time

    About the RoleIDBS is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain.We are seeking a Product Owner who will be responsible for leading product development initiatives, driving product strategy, and ensuring alignment with customer...

  • Estate Agency Business Owner

    1 month ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency industry in the UK. Traditional agency models can limit agents' earning potential and stifle innovation. As a Nested Area Partner, you'll have the autonomy to grow your own estate agency business in the area you know best.You'll be empowered by Nested's marketing support, including doorknocking,...

  • Estate Agency Business Owner

    4 weeks ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency industry in the UK. Traditional agency models can limit agents' earning potential and stifle innovation. As a Nested Area Partner, you'll have the autonomy to grow your own estate agency business in the area you know best.You'll be empowered to develop your local strategy, pitch, and marketing...

  • Estate Agency Business Owner

    1 month ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency industry in the UK. Traditional agency models can limit agents' earning potential and stifle innovation. As a Nested Area Partner, you'll have the autonomy to grow your own estate agency business in the area you know best.You'll be empowered by Nested's marketing support, including doorknocking,...

  • Estate Agency Business Owner

    4 weeks ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency industry in the UK. Traditional agency models can limit agents' earning potential and stifle innovation. As a Nested Area Partner, you'll have the autonomy to grow your own estate agency business in the area you know best.You'll be empowered to develop your local strategy, pitch, and marketing...

  • Estate Agency Business Owner

    3 weeks ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency landscape in the UK. Traditional agency models can stifle agents' earning potential and limit their ability to innovate. As a result, great agents are often held back, and the customer experience remains stagnant.As a Nested Area Partner, you'll have the autonomy to drive your local strategy,...

  • Estate Agency Business Owner

    3 weeks ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency landscape in the UK. Traditional agency models can stifle agents' earning potential and limit their ability to innovate. As a result, great agents are often held back, and the customer experience remains stagnant.As a Nested Area Partner, you'll have the autonomy to drive your local strategy,...

  • Estate Agency Business Owner

    1 month ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency landscape in the UK. Traditional agency models can stifle agents' earning potential and limit their ability to innovate. As a result, great agents are often held back, and the customer experience remains stagnant.As a Nested Area Partner, you'll have the autonomy to drive your local strategy,...

  • Estate Agency Business Owner

    1 month ago

    Woking, Surrey, United Kingdom Nested Full time

    About the RoleNested is revolutionizing the estate agency landscape in the UK. Traditional agency models can stifle agents' earning potential and limit their ability to innovate. As a result, great agents are often held back, and the customer experience remains stagnant.As a Nested Area Partner, you'll have the autonomy to drive your local strategy,...