Product Owner

Welcome to KFC

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

Join us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

Join our dynamic Data & Analytics team at KFC where we are pioneering innovative solutions in the data space. We are looking for Data Product Owners to lead our data initiatives and drive our product vision forward. Here at KFC, we empower people to be their best selves, make a difference and have fun.

This role will be at the forefront of our data-driven initiatives, managing flexible product roadmaps that outline the steps required to bring data products to life and delivering exceptional value for our KFC and franchise community.

Whilst we’re one of the world’s biggest and most loved brands, we’re still a small tech team of people (and growing) so it’s a great environment to get exposure to lots of different projects.

What you’ll do

• Understanding our operations including “Understanding by doing”
• Defining and benchmarking the data journeys that support decision-making activities
• Collaborating with stakeholders and prioritizing requirements; balancing the tactical with the strategic in addition to differing needs of stakeholders
• Working with the development teams to manage the product backlog and deliver on the data product roadmaps
• Ensuring that the product delivers value to customers and meets their needs
• Defining the product vision and strategy and ultimately executing against the company and data product visions.

We are reshaping our operations, creating exciting prospects for Data Product Owners eager to push new limits. KFC UKI D&A is organised into various data product teams, each of which oversees a range of services for different business functions.

• We established a clear orientation for Data Product/Services, overseen by the Product Owner and supported by a cross-functional leadership team with a Scrum Master, Data Engineering Manager, and Architect.
• The Data Product teams own the directions of the Data Product/Services and works collaboratively with the various business parties, peers and engineering to set and iterate the Strategy regularly,
• The teams work with a high-level of both autonomy and agility, and coordinate through regular syncs with peers
• The teams are responsible for quality and we take very seriously this aspect and adapt cycles with a view to continuously improving the product, service, ways of working and people

What we’d love from you

EXPERIENCE:

• Demonstrable experience as a Product Owner, building and maintaining trust and influence within a team and with stakeholders across the business
• Technical aptitude and experience of data & analytics and cloud technologies; bonus points for experience in our stack components; which includes Matillion, Snowflake, AWS, Python, Power BI, Microstrategy
• Good technical understanding – you don’t need to be able to code but you need to know enough to have healthy debates with our brilliant engineers and architects
• Exceptional problem-solving and analytical skills, with the ability to react to change and easily determine next steps without sacrificing the long-term vision.
• Innate curiosity about how everything works and each part fits together and the ability to easily share that with others. 
• Natural at keeping all relevant parties informed and has excellent communication skills (verbal and written)
• Ability to break complex challenges and situations into component parts, analyse information quickly, spot patterns from various info sources and offer multiple, creative solutions when presented with a problem. Strong understanding of how consumer, competitor and company factors inform business strategy and influence sales.
• Strong experience presenting to and communicating with the KFC and Data leadership teams (and others) across the various functions using easy to understand language.
• Desirable: Scrum.org PSPO I and II; experience of Scrum scaling frameworks such as LeSS, Nexus and Flow

ABOUT YOU:

• Naturally thinks commercially and is equally comfortable in discussions with the marketing team as the data team.
• People oriented leader who leads by example and inspires trust and confidence.
• Naturally collaborative with a strong sense of ownership.
• Consistent drive for continuous improvement, leading activities that support efficiencies and improvements to experience for decision-makers across business functions and within the Franchise community.
• Champion an environment of inclusivity and trust where people can be their best self. Creating an environment where people feel they belong, that their contributions matter and that they can reach their full potential.
• Driven to roll up the sleeves and get things done while focusing on actions that drive results. Passion to leave a positive mark on the people and the business.
• Demonstrated ability to think innovatively - connecting the dots when others cannot. Able to make the leap from information to insight. Able to identify, nurture and help refine compelling creative ideas and concepts. 
• Can organize, summarize, clarify and communicate ideas simply, succinctly and accurately. 
• Think strategically while acting tactically
• Ability to communicate the most complex and detailed concepts and ideas in simple easy to understand fashion.
• An independent thinker willing and able to express and support a point of view. 
• Self-motivated, moves at a nice clip and enjoys having multiple projects going at once. Can change course and get things done within short timeframes.
• Have sound judgment and comfortable questioning actions inconsistent with company values.
• Challenges constructively the accepted norms

Be Original.

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

• Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
• Generous pension with up to 11% company contribution.
• ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
• Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
• You can buy or sell up to 5 extra days of your core annual leave allowance each year.
• After 5 years’ service, annual holiday allowance increases to 30 days.
• Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
• Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
• Private healthcare, including access to Digital GP, with the option to increase to include family cover.

Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

• Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
• Study Support may be available for job-related qualifications.
• Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
• Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.

Our Commitment to You

Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.

We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.

To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you when you apply.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.