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Cloud Services Engineer

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Ely, United Kingdom Thorlabs Full time

What is the job?
We are looking for a Cloud Services Engineer to join an experienced team responsible for delivering Microsoft cloud services to our colleagues worldwide. This position will work closely with systems, network, and SOC teams to design, deploy and maintain our Cloud service to achieve high levels of availability. The position will also work with other technology teams to provide integration, compliance and ensure continuity of these services. The cloud services include but are not limited to all communications, collaboration and shared services provided by Microsoft and other third-party solution providers.

Working Hours: Monday to Friday am – pm with an unpaid lunch break of 1 hour each day – hours a week (flexibility will be needed around these hours to cover work with Thorlabs entities globally) – this role is eligible for hybrid working.

Who we are?

Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 13 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.

Where you will be working?

It’s a hybrid role, working in our new purpose-built facility in Witchford, Ely, UK, BUT we can accommodate this role at any of our European locations.​

Requirements

What is essential to us…

At least 5 years experience of system administration/engineering in a Corporate environment Microsoft certification in a relevant subject (Associate or Expert level) Universiy degree in a related subject or equivalent experience Extensive technical experience of Microsoft 365 platform and configuring Microsoft cloud infrastructure Excellent knowledge of powershell scripting Extensive experience with virtualization and datacenter technologies Experience with Data protection, retention and cloud storage technologies Experience with implementing patch/update management solutions Experience with Cloud system monitoring solutions

What we would like you to do/ to see…

Daily monitoring and management of Cloud Services systems, in particular the Microsoft 365 environment (Exchange, Teams, Intune, Defender etc). Proposing, designing and implementing Microsoft cloud solutions based on sound experience and Microsoft best practice. Develop and refine solutions to enable continuous improvement and align with the business and IT strategy. Assist in the technical planning and delivery of global Cloud Services solutions projects, providing technical direction and guidance to internal and external teams. Strive to be a technical authority on Microsoft 365 and related cloud technologies. Develop plans for upgrades, expansions, and improvement of the existing Cloud Services Infrastructure Provide 2nd and 3rd level troubleshooting of issues related to our Cloud Services platform. Escalation and management of issues with Service Providers. Work with global teams to support the delivery, deployment, and operation of Cloud Services. Proactive development of monitoring solutions for Cloud Services Infrastructure. Ensures that security standards, practices, and policies are incorporated into all Cloud Services Infrastructure.

What will you get?

At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area in our large canteen for your enjoyment.

And the benefits are?

Competitive Salary to attract the best, plus an excellent benefits package including pension, health care, 25 days holiday plus public holidays.

Job Reference: THOR-VC-662

This is a rolling campaign, so we will actively interview applicants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We would encourage all internal applicants to inform their line managers of their interest in this position.

Benefits

-Contributed Pension Scheme -Group Life Cover -Private Health Care -Group Income Protection & more.

Please apply through the Apply for this job button or send a copy of your CV along with a covering letter and your salary expectations to: Human Resources at Thorlabs Ltd, 204 Lancaster Way Business Park, Ely, Cambs, CB6 3NX or e-mail .

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must have a valid permission to enter or remain in the UK with no condition that prevents them from working in the UK. Documented evidence of such permission will be required from candidates as part of the recruitment process.