Customer Service Administrator

1 week ago

Ely, United Kingdom Kameo Recruitment Full time

**Salary**:Up to £25,000p.a. depending on experience

**Hours of Work**:Full-time Monday - Friday, ideally 8am - 4.30pm (Flexible)

**Company Benefits**:Company pension

**Do you possess good communication skills, with a knack for problem solving?**

**Do you have a genuine desire to create exceptional experiences for customers?**

Then joining this team as a **Customer Service Administrator**, in the exciting world of the motor industry could be for you. In this role, you will be at the forefront of ensuring our customers have a seamless and professional experience throughout their customer journey. Your dedication to providing top-tier support will play a key role in enhancing the businesses reputation and gaining customer loyalty.

This is a great opportunity for a highly organised and methodical individual, who is looking to make a positive contribution to the continued success of the business.

**Responsibilities of the Customer Service Administrator**:

- Liaising with suppliers, sending, and chasing invoices/payments and checking bank statements to make sure they reconcile.
- Scanning and saving all supplier invoices to the relevant cloud folder.
- Monitoring and maintaining the booking/planner platform and ensuring entries are input correctly.
- Dealing with warranty companies on behalf of the customer.
- Other ad hoc duties as required.
- Contributing to the social media strategy - Writing content and looking into ideas for customer discounts, etc

**Requirements for this role**:

- Previous experience in a customer services role
- Strong communication skills, with the ability to build relationships with team members and members of the public.
- Background in administration
- Self-motivated and outgoing
- Pro-active, all-rounder.
- Methodical thinker with the willingness to learn and develop their skillset.

Kameo Recruitment is an independent agency which specialises in permanent and fixed term positions within the following sectors: Sales, Marketing, HR, Finance, IT and Commercial/Office. With offices in Cambridge and Suffolk we are best placed to recruit across East Anglia and London.

Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment. We will request additional consent directly from you before submitting your personal information to any company who are working directly with Kameo Recruitment, for recruitment purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career related advice.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: KAM920

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