Customer Service and Administration Assistant
5 months ago
**Our business**
We are a well-established family run and owned business. Known as “The Home of Retail Therapy” we are proud to have celebrated our 35th birthday last year.
We operate 26 stores throughout the UK in NHS hospitals, and with our online store, offering ladies fashion, accessories and gift collections.
The service we offer in NHS hospitals is completely unique - retail therapy in the true sense of the word - providing a welcome relief, and a slice of normality in what can often be a stressful environment.
**Job description**
We are looking to recruit a **Customer Service and Administration Assistant **to support our Buying and Merchandising team based at our Head Office in Ely, Cambridgeshire.
**Your main duties and responsibilities will include**:
*To oversee our Charity Support process: building strong relationships, promoting charity drives and active communication.
*To support our Buying/Merchandising team with general administration tasks, including system data-entry, filing and other general office duties.
*Including utilising computer programs (including Microsoft Office), and internal systems to effectively co-ordinate and record data.
*Strong organisational and multi-tasking skills. Able to manage a high and diverse workload, meeting all deadlines.
*Excellent communication skills, both written and oral. A good telephone manner is essential
*To be flexible and adaptable, with the ability to respond under pressure to fluctuating circumstances and the immediate needs of a small team.
*The ability to show professional customer service skills/experience.
*Be a team player, with good interpersonal skills including a friendly and approachable manner.
*Be accurate in their work, with a good eye for detail.
*Be PC literate, including Outlook and Excel is essential. Previous database experience would be advantageous but full training on internal systems will be provided.
**The benefits**: Our benefits package includes on-going staff training, 28 days annual leave pro-rata (inclusive of Bank Holidays), 30% staff discount and a monthly uniform allowance to spend on our clothing
If you match the requirements listed above, we would be delighted to hear from you
Please send your CV to our Human Resources Department/Recruiting Manager via the Indeed website.
**Job Types**: Full-time, Permanent
**Salary**: £23,795.20 per year
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
-
Customer Service Administrator
4 weeks ago
Ely, United Kingdom CV-Library Full timeAre you looking for a Customer Service role that truly makes a difference to people’s lives? If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business. They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to...
-
Customer Service Administrator
3 weeks ago
Ely, United Kingdom Exact Sourcing Limited Full timeAre you looking for a Customer Service role that truly makes a difference to people’s lives? If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business.They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their customers,...
-
Customer Service Administrator
2 weeks ago
Ely, United Kingdom Exact Sourcing Limited Full timeAre you looking for a Customer Service role that truly makes a difference to people’s lives? If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business. They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their...
-
Customer Service Administrator
4 months ago
Ely, United Kingdom Automated Systems Group Limited Full time**Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid or part time **Salary**: up to £22,000 **Start**: ASAP ASL (Automated Systems Group Ltd) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print...
-
Customer Service Administrator
5 months ago
Ely, United Kingdom Automated Systems Group Limited Full time**Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £22,000 **Start**: ASAP ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS),...
-
Customer Service Administrator
2 days ago
Ely, Cambridgeshire, United Kingdom Exact Sourcing Ltd Full timeCustomer Service Administrator RoleWe are seeking a skilled Customer Service Administrator to be part of our growing business near Ely. As a Customer Service Administrator, you will play a vital role in delivering exceptional customer service to our clients, who have diverse needs.Key Responsibilities:Respond to customer inquiries via email and phoneProvide...
-
Customer Service Administrator
4 months ago
Ely, United Kingdom Automated Systems Group Limited Full time**Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £22,000 **Start**: ASAP ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS),...
-
Customer Service Administrator
5 months ago
Ely, United Kingdom Kameo Recruitment Full time**Salary**:Up to £25,000p.a. depending on experience **Hours of Work**:Full-time Monday - Friday, ideally 8am - 4.30pm (Flexible) **Company Benefits**:Company pension **Do you possess good communication skills, with a knack for problem solving?** **Do you have a genuine desire to create exceptional experiences for customers?** Then joining this team as...
-
Customer Service Administrator
5 months ago
Ely, United Kingdom Monkfield Reptile Full time**The Role/Opportunity** Monkfield Reptile are a well-established market leader in live food, reptiles and reptile products serving the pet industry globally. A new position is available for a Customer Service Administrator. This is an exciting opportunity to work within the Customer Service Team in a growing business based near Ely with opportunity for...
-
Customer Service Administrator
5 months ago
Ely, United Kingdom Monkfield Reptile Full time**The Role/Opportunity** Monkfield Reptile are a well-established market leader in live food, reptiles and reptile products serving the pet industry globally. A new position is available for a Part Time Customer Service Administrator. This is an exciting opportunity to work within the Customer Service Team in a growing business based near Ely with...
-
Customer Service
4 months ago
Ely, United Kingdom The One Group Full timeAre you looking to progress your career in Customer Service within a supportive and collaborative environment? A fantastic opportunity has arisen to join a successful and motivated team as a **Customer Service Associate**. This company has gone from strength to strength and with plans in place to continue their growth, there couldn’t be a better time to...
-
Customer Service Associate
5 months ago
Ely, United Kingdom The One Group Full timeWe are currently recruiting for a company who has grown to be one of the UK’s Top 10 independent suppliers of their services - with over 500 customers nationally, they supply the latest and greatest technology from many of the worlds leading manufacturers. This interesting and innovative business, based in Ely, Cambridgeshire, are looking for an...
-
Customer Service Administrator
4 months ago
Ely, United Kingdom Xpert Resourcing Full time**Duties will include**: - Client Management which includes keeping customers up to date on progression of orders - Answering telephone queries - CRM system management - Liaising with suppliers - Speaking with suppliers / manufacturers - Assisting with an admin duties **Experience / Skills required**: - Collaborative working - Excellent customer service...
-
Customer Service Administrator
5 months ago
Ely, United Kingdom Kameo Recruitment Full time**Salary**:Up to £25,000p.a. (£12.82 per hour) **Hours of Work**:Flexible, around 25-30 hours, ideally Monday - Friday **Company Benefits**:Company pension **Do you have experience within Customer Service?** **Do you possess good communication skills and enjoy working with external customers?** **Are you organised with your approach to work?** If you...
-
Administrative Support Assistant
5 days ago
Ely, Cambridgeshire, United Kingdom Busy Bee Recruitment Full timeAccounts Administrator OpportunityWe are seeking a highly organized and friendly Accounts Administrator to provide essential support to our client's team on a temporary basis. The ideal candidate will have previous experience in finance and accounts assistance, with strong communication and customer service skills.Duties:Documentation sorting, scanning, and...
-
General Warehouse Assistant
5 months ago
Ely, United Kingdom Ede and Ravenscroft Full timeProviding a support service for William Northam’s within the office and warehouse environment. Assisting work colleagues across the breadth of the business. Working towards delivering excellent services and events to our customers. **Main duties will include**: - Monitoring institute websites for updates relating to upcoming ceremonies, alongside gaining...
-
Customer Service Coordinator
7 days ago
Ely, Cambridgeshire, United Kingdom Exact Sourcing Limited Full timeAbout the Role:We are seeking a highly skilled Customer Service Administrator to join our team at Exact Sourcing Limited. As a Customer Service Administrator, you will be responsible for delivering exceptional customer service to our clients, responding to customer enquiries via email and telephone, providing quotes and booking training, processing sales...
-
Customer Support Administrator
5 months ago
Ely, United Kingdom Ellgia Ltd Full time**Customer Support Administrator** Ellgia Recycling Ltd has a vacancy for a full-time Customer Support Administrator to join us at our Materials Recycling Facility in Lancaster Way, Ely. The role is office based. Ellgia is committed to providing exemplary customer service which differentiates us from our competitors within the environmental sector. We have...
-
Administrator
5 months ago
Ely, United Kingdom Volvo Truck and Bus Centres Full time**Regional Parts Administrator Trainee** **Ely site** **Monday to Friday** **0800hrs to 1630hrs (1/2 hr unpaid lunch)** **Salary £10.90 per hour** - **We have an exciting opportunity to join us as a trainee!**_ Once trained you will assist and support with Parts Stock administration, supporting our Dealerpoint teams. **Who are you?** - you have a...
-
Customer Service Representative
3 weeks ago
Ely, Cambridgeshire, United Kingdom Exact Sourcing Ltd Full timeCustomer Service AdministratorWe are seeking a highly skilled Customer Service Administrator to join our team at Exact Sourcing Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries via email and telephone in a timely...