Customer Service Administrator
4 days ago
Would you like to work with one of the UK’s leading suppliers of IT and Print? Are you looking to start a career within Customer Service? Well look no further as we have the role for you. Don’t settle for less, settle for the best
**Start**: ASAP
**Location**: Ely, Cambridgeshire
**Hours**: Monday - Friday, 9am - 5:30pm with 1 hour for lunch unpaid
**Salary**: £18,000 - £20,000
**Duration**: Permanent
**What you will be doing**:
- Provide and process information to customers in response to requests, account queries and cash collections
- Processing credit notes and prompting payment of invoices
- Dealing with any invoice issues and matters appropriately
- Dealing with requests for meter readings and entering information into the system
- Producing reports and customer account information
- Assisting with the collection of payments, direct debits, and other relevant payment matters
- Providing other administrative support to the wider team
- Resolving matters in an effective and professional manner
**About you**:
- Excellent communication skills - both verbal and written
- Administrative skills
- Customer services experience and a passion for providing excellent service to customers
- Good team player, who can demonstrate flexibility and adaptability
- Meeting deadlines
- Excellent numerical skills
- A willingness to solve problems and support customers
We appreciate your CV may not be completely up to date but send over what you have, and we can take care of the rest.
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£20,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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