Aftersales Administrator

7 months ago

Ely, United Kingdom Thurlow Nunn Standen Full time

We are seeking an enthusiastic individual with excellent customer service and administration skills to join us as an Aftersales Administrator at our Littleport branch.

The main purpose of the role is to provide general administration support to the Service and Parts departments.

**Key Accountabilities**

Compilation of departmental documentation to support company policies and procedures

Data inputting, typing, filing, photocopying

Reception cover as and when required

Completion and submission of warranty claims

Compliance with manufacturer warranty procedure

Collating technician timesheets and job cards, inputting info onto system

Creation of service department invoices

Preparing quotations

Answering telephone calls to service dept and directing as appropriate

Contacting customers to arrange collection/delivery of machines

Contacting customers to investigate overdue accounts, communicate departmental promotions/out of season discounts, evaluate customer service etc

Managing PPE kit allocation and cleaning contract

Distribution of Health & Safety bulletins, filing of compliance records etc

As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Professional, Trust, Respect, Caring and Together.

  • Aftersales / Customer Service Professional - Toyota

    2 weeks ago

    Ely, Cambridgeshire, United Kingdom EA First Compass House Full time

    Unlock your potential in a dynamic global organisation with our Aftersales / Customer Care Advisor role.We're seeking a self-motivated individual with excellent customer service and administrative skills to join our team. As a key member, you'll provide comprehensive technical telephone support, triage, and resolve complex customer enquiries.Key...

  • Automotive Warranty Advisor

    2 months ago

    Ely, United Kingdom CV-Library Full time

    Automotive Warranty Advisor Location: Outskirts of Ely, Cambridgeshire Hours: Full time, Monday Friday 8am - 5:30pm Salary: £30,000 - £32,000 An exciting opportunity has become available for a Automotive Aftersales Advisor to join a forward thinking and leading automotive company. As an Aftersales Advisor you will be providing aftercare support...

  • Automotive Warranty Professional

    4 weeks ago

    Ely, Cambridgeshire, United Kingdom Busy Bee Recruitment Full time

    Job Summary: We are seeking an experienced Automotive Warranty Advisor to join our team at Busy Bee Recruitment. As an Aftersales Advisor, you will provide technical support to customers, utilizing your mechanical knowledge to resolve issues and provide solutions.Key Responsibilities:* Provide technical advice and support to customers via phone and email*...

  • Service Advisor

    5 months ago

    Ely, United Kingdom George Jax Limited Full time

    **Service Advisor** **Ely, Cambridgeshire - £30k to £33k plus bonus** Main dealer, with market leading basic salaries and OTs Exceptional working environment and excellent management **About Our Client** Our client is part of a large HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific market. **Service...

  • Retail Assistant

    5 months ago

    Ely, United Kingdom Boots Full time

    Summary Job Reference: - 225850BR Ely, High Street Permanent Various Hours Available **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or...

  • Optical Consultant

    6 months ago

    Ely, United Kingdom Boots Full time

    Summary Job Reference: - 223946BR Ely, High Street Permanent 37.5 hours per week **About the opportunity** This is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues. You’ll join a culture where everyone is passionate...