Service Advisor

3 days ago


Ely, United Kingdom Graham James Ltd Full time

**Service Advisor - Ely**

Main dealer, with market leading basic salaries and OTs
Exceptional working environment and excellent management

**About Our Client**

Our client is part of a large HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific market.

**Service Advisor Job Description**
- Ensure a steady and realistic flow of available workshop throughput
- Liaise with external and internal customers, ensuring work is authorised
- Support and maintain customer’s service schedules, MOT and O licence requirements
- Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures
- Ensure service / inspection documentation are correctly completed and customer defect procedures adhered to
- Loading and daily checking of R2C to ensure all customer sheets are correct and complete
- Assist in maintaining a daily flow of quality job cards to administration for costing / invoicing
- Re-book any work and liaise with the parts department to ensure work is carried out promptly
- Ensure health and safety and safe work principles are met at all times within this position’s working environment
- Check and issue sublet order numbers to specialist and external agents and arrange/plan such works required

**The Successful Service Advisor Applicant**
- Excellent organisational, analytical and administrative skills
- Good customer service skills
- Technical awareness of motor vehicles
- Ability to work as a team player within a busy department
- Ability to work unsupervised and adhere to strict guidelines
- Flexible approach to working hours
- PC literate - knowledge of ADP desired
- Ability to work calmly in a pressured environment

**Employee Benefits**
- Bonus scheme
- Optional private health insurance
- Free parking
- Additional employer pension contributions
- Training and development opportunities
- 22 days holiday per year plus Bank holidays, increasing with length of service
- All required PPE equipment provided

**What's on Offer**
Competitive Pay Rate + Performance Bonus
Excellent benefits
Hours: Monday - Friday 8am - 6pm
Alternate Saturdays - 8am - 12pm

If you feel this role is for you, get in touch for a private chat.....

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Reference ID: DC49 Service Advisor


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