Service Advisor

5 months ago


Ely, United Kingdom George Jax Limited Full time

**Service Advisor**

**Ely, Cambridgeshire - £30k to £33k plus bonus**

Main dealer, with market leading basic salaries and OTs
Exceptional working environment and excellent management

**About Our Client**
Our client is part of a large HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific market.

**Service Advisor Job Description**
- Ensure a steady and realistic flow of available workshop throughput
- Liaise with external and internal customers, ensuring work is authorised
- Support and maintain customer’s service schedules, MOT and O license requirements
- Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures
- Ensure service / inspection documentation are correctly completed and customer defect procedures adhered to
- Loading and daily checking of R2C to ensure all customer sheets are correct and complete
- Assist in maintaining a daily flow of quality job cards to administration for costing / invoicing
- Re-book any work and liaise with the parts department to ensure work is carried out promptly
- Ensure health and safety and safe work principles are met at all times within this position’s working environment
- Check and issue sublet order numbers to specialist and external agents and arrange/plan such works required

**The Successful Service Advisor Applicant**
- Previous experience within a Service Advisor role, in a automotive dealership
- Excellent organisational, analytical and administrative skills
- Good customer service skills
- Technical awareness of motor vehicles
- Ability to work as a team player within a busy department
- Ability to work unsupervised and adhere to strict guidelines
- Flexible approach to working hours
- PC literate - knowledge of ADP desired
- Ability to work calmly in a pressured environment

**What's on Offer**
Salary - £30k - £33k per annum
Up to £1200 yearly bonus (£300 quarterly)
Hours: Monday - Friday 8am - 6pm (initial hours through training period, could change to either 9am-6pm or 8am -5pm after training period has finished)
Alternate Saturdays - 8am - 12pm

**Employee Benefits**
- Bonus scheme
- Optional private health insurance
- Free parking
- Additional employer pension contributions
- Training and development opportunities
- 22 days holiday per year plus Bank holidays, increasing with length of service
- All required PPE equipment provided

If you feel this role is for you, get in touch for a private chat.....

INDMATT

**Job Types**: Full-time, Permanent

Pay: Up to £33,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: MW234


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