Customer Service Executive

1 month ago


Brighton, United Kingdom Brighton & Hove Albion Football Club Full time
Customer Service Executive Vacancy ID : 011124Salary : £24,000 per annum (rising to £25,000 upon successful completion of probation), plus bonus opportunity of £2,000 per annum. Employment : Hour Basis : Location : The American Express Community StadiumClosing Date : 07-Aug-2024 Job Title: Customer Service Executive Salary : £24,000 per annum (rising to £25,000 upon successful completion of probation), plus bonus opportunity of £2,000 per annum. Hours : 35 hours per week, Monday to Friday (first 5 home match days included in your contract, all home match days after can be taken as time off in lieu) Location: North stand offices at the American Express Stadium, Brighton Job Type: Permanent Deadline Day: 7th August 2024 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. Do you get excited about creating and delivering legendary and stand-out customer experiences?  Then come and play your part at the Albion This is your opportunity to be part of our award-winning Supporter Services team who work tirelessly to go the extra mile for our fans. You will play a pivotal role in being the first point of contact to our fans by processing bookings by phone, in person and online. You will proactively upsell at any opportunity on our club commercial products such as tours, memberships and more. Your customer service background If you have experience in working in a customer service or sales role and are looking to develop your career in football, then this is the role for you. You will be comfortable with working in a busy environment (especially on matchdays) and have excellent communication skills - both written and on the telephone. Our values play a pivotal role in our success Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values: Treat People Well Exceed Expectations Aim High. Never Give Up Act with Integrity Make it Special How we say thank you In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to: Free breakfast and lunch at both sites 23 days holiday rising with length of service (pro rata for part time staff) Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more Priority access to match tickets and access to free WSL tickets for 2024/25 season In-house training programme and CPD opportunities Discounts and benefits from partners and local businesses Our commitment to Diversity and Inclusion We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with teamtalent@brightonandhovealbion.com

  • Brighton and Hove, United Kingdom First Recruitment Services Full time

    **Position**:Customer Service Executive - **Salary**: £21,225 - **Location**: Brighton Hybrid working with minimum 2 days a week in the office - **Hours**: Monday to Friday 9am - 5.30pm We are looking for a Customer Service Executive for this permanent and full time job where you will work with a professional and well-established company in their central...


  • Brighton, United Kingdom Motorway Full time

    **About Motorway** Motorway is the UK’s fastest-growing used car marketplace - our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly...


  • Brighton, United Kingdom Motorway Full time

    **About Motorway** Motorway is the UK’s fastest-growing used car marketplace - our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly...


  • Brighton, United Kingdom Office Angels Full time

    Job Title: Customer Service Executive Location: Brighton, East Sussex (Hybrid Working) Salary: £28,000 per annum Our client is seeking a passionate Customer Account Manager to serve as the main contact for their valued customers. In this role, you will ensure that their journey with the organisation is smooth and positive, providing exceptional customer...


  • Brighton, United Kingdom Black Sheep Utilities Full time

    *(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Is providing outstanding customer service important to you?Are you confident both on the phone and on email, meticulous with detail, proactive and tenacious?Do...


  • Brighton, United Kingdom Black Sheep Utilities Full time

    *(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*In order to make an application, simply read through the following job description and make sure to attach relevant documents.Is providing outstanding customer service important to you?Are you confident both on the phone and on email, meticulous with detail, proactive and...


  • Brighton, United Kingdom red robin recruitment Full time

    **Customer Support Executive**: **Brighton | Permanent | £23,000 plus bonus**: Join a dynamic financial advisory firm renowned for its exceptional industry reputation and entrepreneurial spirit. You have the opportunity to become an integral part of a supportive team, contributing to the company’s growth and benefiting from a collaborative workplace...


  • Brighton, United Kingdom Speedy Hire PLC Full time

    Job Introduction **Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!** **Customer Service Exec - Brighton - Monday to Friday - 07.30am to 17.00pm** Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant...


  • Brighton, Brighton and Hove, United Kingdom ATG Entertainment Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at ATG Entertainment. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an unforgettable time at our venues.Key Responsibilities:Provide exceptional...


  • Brighton, United Kingdom BrightLocal Ltd Full time

    This is an exciting opportunity for an experienced & autonomous individual, looking to develop their career within a highly successful, growing tech company. Due to BrightLocal’s continued growth we’re looking for a new Customer Support Executive to help us to deliver our next phase of growth. **Your role is to be responsible for**: Supporting our...


  • Brighton, United Kingdom Brightlocal Ltd Full time

    This is an exciting opportunity for an experienced & autonomous individual, looking to develop their career within a highly successful, growing tech company. Due to BrightLocal’s continued growth we’re looking for a new **Customer Support Executive** to help us to deliver our next phase of growth. **Your role is to be responsible for**: - Supporting...


  • Brighton, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Royal Sussex Hospital Cafes, Eastern Road, Brighton & Hove, BN2 5BF**. You will join us on a **part-time, permanent basis **and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per...


  • Brighton, United Kingdom TCMM Shutter Group Ltd Full time

    _TCMM Shutter Group are looking for a talented individual to join their Customer Experience team based in Hove, East Sussex._ Working for our homegrown online brands, including California Shutters, you will be responsible for delivering exceptional customer service and managing a growing volume of ‘DIY’ shutter orders. You will work as part of a small,...


  • Brighton, United Kingdom Tillo Full time

    As a Client Services Executive at Tillo you'll be the voice of our customer, ensuring **best in class Service Delivery**, and making sure our clients feedback and requirements are fed to internal teams, for collaborative project planning and improvement of all of Tillo’s services You will join a world-class team in the business of making people smile. Our...


  • Brighton and Hove, United Kingdom Black Sheep Utilities Full time

    *(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Is providing outstanding customer service important to you?Are you confident both on the phone and on email, meticulous with detail, proactive and tenacious?Do...


  • Brighton and Hove, United Kingdom Black Sheep Utilities Full time

    *(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Is providing outstanding customer service important to you?Are you confident both on the phone and on email, meticulous with detail, proactive and tenacious?Do...


  • Brighton and Hove, United Kingdom Black Sheep Utilities Full time

    *(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)*In order to make an application, simply read through the following job description and make sure to attach relevant documents.Is providing outstanding customer service important to you?Are you confident both on the phone and on email, meticulous with detail, proactive and...


  • Brighton, United Kingdom Octopus Energy Group Full time

    What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future.We’re looking for a highly skilled Customer Care Executive (Complaints & Feedback) to investigate and analyse customer complaints and other forms of feedback in regulated and non-regulated environments. The ideal candidate will have exemplary communication skills, a strong curiosity...

  • Customer Service

    3 months ago


    Brighton, United Kingdom The Brighton Tailor Full time

    Responsibilities: - Provide customer service to customers in the store dealing with enquiries regarding clothing alterations and any dry cleaning - manage the issuing of tickets to any customer who we are providing a service to - Working at the till dealing with transactions and customer sales - Communicate effectively with customers to ensure...


  • Brighton, United Kingdom Tillo Full time

    DescriptionAs a Client Services Executive at Tillo you'll be the voice of our customer, ensuring best in class Service Delivery, and making sure our clients feedback and requirements are fed to internal teams, for collaborative project planning and improvement of all of Tillo’s services You will join a world-class team in the business of making people...