Customer Service Ambassador
1 month ago
About the Role
We are seeking a skilled Customer Service Executive to join our award-winning Supporter Services team at Brighton & Hove Albion Football Club.
As a key member of our team, you will be the first point of contact for our fans, providing exceptional customer service and support via phone, in person, and online.
You will also have the opportunity to upsell our club commercial products, such as tours and memberships, to enhance the fan experience.
Your Key Responsibilities
- Provide exceptional customer service and support to our fans
- Process bookings and transactions in a timely and efficient manner
- Upsell club commercial products to enhance the fan experience
- Work collaboratively with the team to achieve sales targets and exceed customer expectations
What We Offer
In return for your hard work and commitment, we offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.
Our team lives and breathes our values of Treat People Well, Exceed Expectations, Aim High. Never Give Up, Act with Integrity, and Make it Special, and we are looking for like-minded individuals to join us.
How to Apply
If you have a passion for customer service and a desire to work in a dynamic and fast-paced environment, please submit your application, including your CV and a cover letter, to our website.
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