Customer Service Ambassador

3 days ago


Brighton, Brighton and Hove, United Kingdom PANKU Full time
Experience the Art of East and Southeast Asian Cuisine as a Kiosk Team Member

We're Panku at Asda, Ferring, a group of passionate food enthusiasts dedicated to crafting freshly made, delicious rice & noodle bowls, sizzling street food, and hand-rolled sushi for everyone to enjoy. Our mission is to bring together the bold flavors of East and Southeast Asia in one place.

We're seeking dynamic individuals with a love for food to join us on our exciting journey. Our people are at the heart of what we do:

  • You will be an ambassador, embodying a passion for delivering exceptional results.
  • You will be ambitious and eager to learn.
  • You will strive to excel in everything you do.
  • You will be enthusiastic and possess a positive attitude.
  • You will approach challenges head-on, with a can-do spirit.
  • You will be proud to be part of our success story.

Your Key Responsibilities:

  • You will assist your manager in the daily operation of our kiosk, preparing food and providing outstanding customer service.
  • You will maintain high attention to detail and consistently deliver excellent standards in a fast-paced environment.
  • You will ensure accurate recording of daily sales, wastage, and temperature checks.
  • You will contribute to building customer loyalty by upholding the highest quality in food and service standards.
  • You will interact confidently with customers, showcasing in-depth menu knowledge and driving sales to ensure every customer leaves satisfied.

We offer:

  • Favourable working hours - no late nights
  • Enjoy free YO food during your shift
  • Opportunity to grow with YO - we'll fund professional qualifications (up to Degree level) while you work
  • Bespoke support services to enhance your physical, mental, and financial wellbeing
  • Access to a reward platform featuring discounts on retail, cinema, and gym services
  • 50% off your food every time you dine with us, plus three friends
  • Contribute to our award-winning sustainability initiatives, aligned with 9 UN sustainability goals
  • Annual Awards ceremony celebrating our achievements and offering winning Managers free trips to Japan
  • Job security and opportunities for career growth as our business expands

About Us:

Come join us at Panku and be part of something big. Celebrate global success across:

  • Over 1500 retail kiosks globally
  • Taiko manufacturing and distribution centre
  • 63 YO restaurants
  • 50 major retail partners
  • 3700 locations globally From Hawaii to Aberdeen

Our Values: Own it, Care About it, Make it Exceptional, Win Together



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